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The School of Theatre at Florida State University is seeking a creative and service-oriented professional to serve as the Manager of the Fine Arts Ticket Office. This is a full-time staff role within a dynamic arts environment, supporting ticketing for Fine Arts performances and other client events.
As the FATO Manager, you will plan, administer, review, and evaluate all activities related to the Fine Arts Ticket Office, ensuring excellent service for the university and community. You will efficiently oversee daily operations, serve as a knowledgeable consultant to campus partners and outside constituents, and maximize the benefit of a computerized ticketing system. The role includes hiring, training, and supervising sales staff, house managers, and ushers.
Responsibilities include managing procedures for processing ticket orders and patron data, issuing timely sales and attendance reports, and ensuring accurate event settlements and financial transfers. The Manager develops and monitors the FATO’s annual operating budget, supports fundraising and marketing timelines, and provides policy guidance for on- and off-campus point-of-sale outlets. Ongoing evaluation of ticketing technology, compliance with industry and FSU PCI standards, and collaboration with vendors and technical support are essential to the role.
This is a full-time administrative staff position eligible for a hybrid remote/in-person work schedule. FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
For more information and to apply, please go to www.jobs.fsu.edu and search for job opening #61756.
Founded in 1973 under the vision and leadership of then-Dean Richard G. Fallon, the School of Theatre enjoys a national reputation, in large part, because of the excellence of its undergraduate and graduate programs, as well as a gifted faculty of nationally recognized professional artists/educators. For 50 years, the School of Theatre has been providing outstanding programs for its students in Tallahassee, Sarasota, and around the world.
