Provide educational technology support to faculty, staff, and researchers across the Department of Music and Performing Arts Professions Programs to ensure the appropriate deployment and use of technology resources. Specifically, provide support as it relates to both routine and specialized instructional needs, particularly concerning music and audio technology as well as recording studios/learning spaces. Consult with clients on technological aspects of instructional, research-related, and operational projects and issues. Provide customized state-of-the-art solutions within given requirements/budget constraints, in accordance with University computing and data policies and current industry best practices.

Required Education:
Bachelor's Degree in Computer Science with focus on Audio or Music Technology related field

Preferred Education:
Master's Degree in Music Technology

Required Experience:
2+ years relevant experience or an equivalent combination of education and experience. Must include experience supporting educationial technology, specifically training, research, and client service in an academic environment, as well as experience in music and/or audio technology and/or audio recording.

Preferred Experience:
2+ years experience working in a University/College environment.

Required Skills, Knowledge and Abilities:
Expertise in one or more many of the following areas: Windows and Mac hardware and software relating to audio recording, Network Audio, Video Streaming, Video Conferencing, Video over IP, Virtual Reality.

Preferred Skills, Knowledge and Abilities:
Supervision experience of employees. Knowledge of remote application distribution software and helpdesk ticketing systems. Proficient in the use and understanding of Extron and Crestron for advanced A/V systems. Familiarity with large-format recording studios. Proficient in endpoint management tools. Coding experience with audio and video tools (Python or Matlab).

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PI149888052