The Thornton School of Music welcomes applications for the position of Senior Piano Technician. This is supervisory position that leads one or more employees performing similar work. Experience in guiding, training and evaluating the work of other technicians highly desirable.

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A., and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students, and staff that make the university what it is.

Combining the benefits of a world-class conservatory and a leading research university, the USC Thornton School of Music offers students the opportunity to pursue a rigorous music education in a real-world context.  We offer a full range of musical disciplines across a demanding and innovative curriculum, and the opportunity to work with a faculty of national and international renown.  For more information, please visit us at http://music.usc.edu.

USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events. To view more information, please visit: https://employees.usc.edu/benefits-perks/

This Scheduling Coordinator is key in supporting the operations of the school in the following tasks:

• Demonstrated expertise in concert quality aural tuning required. Demonstrated skill in

repairing keyboard problems ranging from the common to the complex, including voicing, regulation and rebuilding required.

• Expertise in the maintenance of American Steinways required.
• Experience at the college or university level supporting the challenges of an enterprise environment as well as the unique technical demands of faculty and student artists.
• Membership in the Piano Technicians Guild at the Registered Piano Technician level desirable.
• Experience with Steinways, Yamahas, and Bostons preferred.
• Refinishing skill desirable.
• Experience tuning harpsichords required.

The ideal candidate will possess:

•  Strong business writing and communication skills.
• Be able to work in a fast-paced environment, prioritize repairs, tuning schedules and organize multiple workflows.
• Encourages efficiency with a team and identifies processes and tools to improve workflow.
• Have experience with budget management and procurement of specialized piano parts and tools.
• Maintain strong connections with other piano technicians in the Los Angeles Area.
• Have a collaborative spirit for tackling repairs and piano projects.
• Be able to provide strong customer service skills with professional attitude and demeanor.

• Be proficient in EMS Scheduling software, MS Word, Outlook, Excel, Google Suite, SharePoint, Asana, and Slack.
• Have knowledge and experience with the use of iOS devices and tuning applications (ex. iRCT Reyburn Cyber Tuner).
• Have experience with evaluating and diagnosing issues in digital pianos in large lab teaching environments.
• Be adaptable to new technologies and systems.
• Be able to meet deadlines in a fast-paced environment with many distractions.

 

Job Qualifications:

• Minimum Education: Highschool or equivalent (Completion of Steinway training course(s) highly desirable.)
• Minimum Experience: 5 years
• Preferred Education: Bachelor's degree
• Minimum Field of Expertise: Specialized, progressively responsible experience in piano applicable performing or visual arts

In order to be considered all candidates must:

• Complete the online application
• Attach a Résumé
• Attach a Cover Letter addressing your specific qualifications for this position

Your application will not be considered complete without these items.