Marketing & Communications Specialist and Front of House Manager

This position is responsible for the overall department marketing, public relations, and communications initiatives for the production, academic, and recruitment needs of Theatre Arts & Dance. Plan, budget, coordinate, manage, schedule, and implement all of the marketing and communications efforts including e-mail marketing, social media, advertising and direct mail.  Responsible for strategy, implementation, tracking and assessment of marketing and communications activities, working closely with other staff. Responsible for direct supervision of all students in Marketing and House Management. Responsible for ensuring smooth functioning of all mainstage and donor events including staffing and working events as Front of House Manager. Work closely with production teams.

Marketing, Public Relations, and Communications Management (50%)

• Develop comprehensive marketing strategies, promotional plans, and budgets, utilizing electronic, online and printed materials for productions, student recruitment, and academic needs.  Ensure accurate, effective, consistent, and timely communications with all relevant constituencies.
• Develop and manage market research and analysis of TAD audiences with intention maintain and expand these audiences.
• Manage art direction and graphics to present a clean, progressive, and professional image in both printed and online materials for a unified TAD brand.
• Manage the creation and strategy surrounding a wide variety of print materials (publications, newsletters, web guides, flyers, invitations, calendars, posters, etc.) for the purpose of increasing awareness of Theatre and Dance resources, academics, recruitment, programs, and events to internal and external audiences.
• Copywriter for the department including but not limited to the writing of press releases, promotional copy, newsletter material, and group sales and sponsorship pitches.
• Oversee department website, both external and internal, working with graphic designer on updating navigation and content on a regular basis.
• Create, monitor, forecast, and reconcile annual marketing and communications budget.
• Hire, train, orient, mentor, supervise, and mentor all student employee marketing assistants and practicum students in course TH 3100.

Theatre and Dance Events Front of House Manager (40%)

• Attend all mainstage and donor events as Front of House Manager ensuring the smooth operation of the house during the run of the show.
• Welcome the public to the theatre and oversee their safety and well-being before, during, and immediately after the show.
• Answer questions, listen to patrons' concerns, and make audience members feel welcome.
• Work with all student house managers and ushers, create and coordinate schedules, manage all events.
• Hire, train, orient, mentor, supervise, and mentor all student employee house managers.

Donor and Community Relations (10%)

• Cultivate local, regional and statewide media and community relations.
• Handle media activities including writing news releases, developing relationships with local media outlets, responding to media inquiries and arranging interviews.
• Collaborate with development staff in the creation of fundraising materials, recognition of sponsor partners, and promotion of donor cultivation events
• Create new and nurture ongoing relationships with other campus departments and university campuses to result in higher visibility for UMTAD, cross-curricular events, and increased ticket distribution to the university community.
• Actively engage with CLA Donor Relations