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Krannert Center for the Performing Arts at University of Illinois
Urbana, Illinois
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University of Pennsylvania
Philadelphia, Pennsylvania
Krannert Center for the Performing Arts at University of Illinois
URBANA, Illinois
Vail Valley Foundation / Vilar Performing Arts Center
Beaver Creek, Colorado
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Segerstrom Center for the Arts
Costa Mesa, California
Segerstrom Center for the Arts
Costa Mesa, California
Segerstrom Center for the Arts
Costa Mesa, California
Segerstrom Center for the Arts
Costa Mesa, California
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Patron Services Center, Manager
Job Title: Manager, Patron Services Center (PSC) Department: Patron Services Center Reports to: Director, Patron Services Status: Regular, full-time, exempt from overtime Essential Job Functions: Train part-time Patron Services Center (PSC) representatives in sales, customer service, and data standard practices. Develop and maintain training materials. Provide ongoing sales coaching in cross-selling, upselling, and donation asks to employees within the box office. Monitor performance to ensure that all representatives are providing superior customer service. Manage daily operations of the PSC, including:
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