Summary: The Assistant Technical Director is a leadership role that is responsible for overseeing part-time technical staff and reports to the Technical Director/Media Services Lead. Assistant Technical Director is responsible for coordinating the use of media equipment and resources for faculty, staff, and rental services for Queens University of Charlotte. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and therefore is not eligible to earn overtime pay or compensatory time off for additional hours worked.
Essential Duties and Responsibilities include the following:
Assists in creating schedules for media staff to ensure proper coverage while staying within budget parameters.
Keep inventory of all media equipment and work with Lead on recommending new equipment to keep updated services available.
Collaborate with faculty and clients on media equipment and technology resources available
Schedule and run webinars, webstream broadcasts, and other unified communication platforms.
Consult and participate in planning for large scale campus events
Set up audiovisual equipment on campus for both internal and external clients while delivering excellent customer service
Assist with technical details of sound and lighting equipment in the Gambrell Center, Belk Chapel, Sykes building, and other specified locations.
Perform routine maintenance on media and coordinate off-campus repairs as directed.
Must be flexible in schedule to cover evening and weekend hours as needed
Special projects and other duties may be assigned as needed
Work in an office environment, involving contact with faculty, staff, students, parents, service providers, and vendors.
Work has deadlines, multiple interruptions, high volume and may be stressful at times.
Experience, Knowledge and Skills Required
2 or more years experience in a similar capacity, coordinating use of moderately sophisticated audio/visual equipment; higher education experience a plus
Strong interpersonal and verbal communication skills, including the ability to convey technical information in an easy-to-understand manner
Experience setting up and using theatrical sound and lighting equipment
Microcomputer applications and video photography experience preferred
Preference is given to those proficient in both Windows and Mac OSX
Demonstrated ability to thrive in a fast-paced office, ensuring timeframes and responsibilities are met
Computer proficiency, particularly in MS Outlook, Word and PowerPoint; ability to quickly learn and assimilate use of new equipment
Strong follow-up and follow-through skills with proven ability to deliver projects on time and to the customer’s specifications
High level of initiative and the ability to work independently. Ideal candidates will demonstrate a history of taking ownership to deliver excellent results.
Exceptional customer service and ability to remain calm in stressful situations.
Must be able to work a flexible schedule when needed, including evening and weekend hours to meet the demands of the position
Must be able to physically lift equipment up to 50 pounds
Must be able to physically climb up and operate equipment on the catwalk of the theater
Physical Requirements(with or without reasonable accommodation)
Eye-Hand Coordination: Requires hand-eye coordination and manual dexterity sufficient to operate a computer keyboard, copier, calculator, and other office equipment.
Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Hearing: Able to hear average or normal conversations and receive ordinary information.
Visual Abilities: Average, ordinary, visual acuity necessary including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Physical Strength: Will regularly be required to sit, use hands to finger, handle or feel objects, tools and controls reach with hands and arms. Must be able to stand, walk, stoop, kneel, or crouch. Must regularly lift and/or move up to 40 pounds, and occasionally lift and/or move up to 60 pound
About Queens University of Charlotte
Founded in 1857, Queens University of Charlotte is a small, private, co-ed, masters-level university focused on tailoring dynamic experiences for students in and outside of the classroom. In all of our programs, Queens emphasizes active and collaborative learning, meaningful student-teacher relationships, a creative synthesis of the liberal arts with the world of work and the value and necessity of lifelong learning.
Queens values campus diversity and demonstrates this in campus initiatives; we encourage members of historically under-represented groups to apply for positions, and we seek candidates who will contribute to the climate and body of diversity at the university.
Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, childbirth and conditions related to pregnancy or childbirth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of i...ts educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other university-administered programs. Any applicant for employment who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Human Resources at 704-337-2297 or firstname.lastname@example.org.
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