The Jewish Community High School of the Bay (JCHS) is a unique college preparatory high school in San Francisco committed to integrating deep learning, universal wisdom, and Jewish values. We empower each student to embrace her or his Jewish identity, generate empathy and compassion, delight in lifelong education, and improve the world.
We welcome inquiries from all educators who are deeply committed to contributing their unique perspectives to the inclusive, challenging, and nurturing environment here at JCHS.
The Director of Technology sustains a strong infrastructure, while developing a culture of collegial exploration of the best uses of technology in education.
The Director of Technology also supports end users and maintains the school’s technology equipment, IT assets, software systems and network connections. This includes troubleshooting problems and training the end user base. The Director, in conjunction with our IT vendor Skyen, will also assist in performing basic to intermediate server administration and maintenance, including networks, servers, communications and applications, across a multi-network environment.
We are a BYOD laptop high school, with students bringing their own Windows, macOS, and Chrome devices to campus. Faculty and staff predominantly use macOS devices, though there are a handful of Windows users as well. Working in a highly collaborative and innovative culture, this position offers the opportunity to engage with students, parents, faculty and staff on our campus. This position reports to the Director of Finance and Operations.
Drive the ongoing development and evolution of the school’s technology vision and implementation in collaboration with the leadership team and other personnel.
Lead the development and monitoring of the school’s vision for technology and its current implementation.
Maintain a robust system infrastructure that supports the integration of technology in the academic program and also throughout all supporting functions of the school. Systems must support the wise and safe use of technology by the community.
Develop and oversee the school’s technology budget in coordination with the Director of Finance & Operations.
Oversee research, purchasing, tracking and implementation of necessary IT hardware and software, and manage outside consulting and vendor relationships.
Supervise the work of consultants and IT vendors.
Provide collegial leadership by mentoring the JCHS Professional Community, including arranging and/or offering technology-related workshops and training.
Engage in professional growth: stay current with changing resources in educational technology and network administration and participate in professional education groups or programs in the area of curriculum and technology integration.
Complete other duties as assigned by the Director of Finance & Operations.
End User Support
Provide timely user support of desktops, laptops, mobile and shared devices, and many different online services.
Support school community with technology issues and questions, equipment deployments and setup.
Oversee LAN and wireless connectivity.
Manage integration of classroom technology, including A/V systems in classrooms, digital/interactive displays, built-in audio, document cameras, printers, etc.
Develop and maintain up-to-date documentation and use/maintain various departmental systems, including an asset inventory database, helpdesk ticketing software, project management tools, etc.
Maintain network and communication infrastructure including, but not limited to:
firewalls, switches, content filtering solution
wireless network and access points
physical and virtual servers
phone and voicemail systems
Google G Suite directory and services: email, Classroom, calendar, and others
user authentication services (G Suite, Active Directory, SSO)
file and print services
web services and accounts
Support security infrastructure and emergency broadcast systems.
Monitor network systems to detect, identify, and address performance, reliability and security issues.
Other duties as required and/or assigned.
Five years or more experience with technology team management and systems. Experience with integration of technology in academic programs and curricula strongly preferred.
Ability and experience to monitor and proactively assess, evaluate, and manage all hardware and software systems and overall network design and to develop initiatives and manage projects that align technical strategy, design, and implementation to both generally accepted networking best practices and to the academic mission and objectives of the school.
Experience developing policies and procedures in alignment with academic objectives and overall school vision, including but not limited to appropriate/acceptable use of computers, mobile devices, BYOD, Internet, and security.
Experience managing Windows networks, including but not limited to Windows servers and workstations, Active Directory and group policy objects. Working knowledge of Apple computers, Wi-Fi technologies, and mobile operating systems (iOS, Android, etc.) also required.
Strong working knowledge of security protocols and best practices in order to design and maintain systems that backup and protect the integrity of critical school data. This includes but is not limited to: backup systems; firewalls, web filters, antivirus and other peripheral security systems; security policies, both written and in software; and training community members on scams and threats such as phishing and ransomware.
Effective decision-making skills, including the ability to manage and prioritize multiple projects concurrently.
Experience managing IT personnel.
Excellent communication and collaborative skills, including the ability to listen effectively, to elicit information from users, and to convey technology content to users of varying tech abilities.
Demonstrated commitment to a cycle of reflection, assessment, and improvement.
Demonstrated commitment and skill in the building of strong partnerships with colleagues to support their ideas and initiative. Openness to exploring new ideas.
A commitment to ongoing professional growth and learning.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to listen, physically direct, and speak. The employee is required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet; however, variations in noise level may occur when the employee attends school functions such as assemblies, school dances, and other events.
About Jewish Community High School of the Bay
The Jewish Community High School of the Bay (JCHS) is a co-educational day school providing a rigorous, college preparatory curriculum in general and Judaic Studies. We are committed to an extensive enrichment program, including the arts and athletics. JCHS serves the San Francisco Bay Community and is open to all Jewish students regardless of prior Jewish educational experience. JCHS is guided by the rhythms of the Jewish calendar, Jewish culture and tradition, and by an inextricable link to the land of Israel. Our goal is to provide our students with the education necessary to gain acceptance into the finest colleges and universities and to engage in life-long Jewish learning. Our wish is to enable our graduates to employ the skills and lessons taught within our walls in their lives within both the Jewish and the wider community.