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Harvard University

Cambridge, Massachusetts

Williamstown Theatre Festival

Williamstown, Massachusetts

Majestic Theater Logo
Majestic Theater

West Springfield, Massachusetts

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Washington Performing Arts

Washington DC, D.C.

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Washington Performing Arts

Washington DC, D.C.

Rochester Institute of Technology

Rochester, New York

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Wallis Annenberg Center for the Performing Arts

Beverly Hills, California

Miami-Dade County, Cultural Affairs

Miami, Florida

Rockport Music

Rockport, Massachusetts

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Austin Symphony Orchestra

Austin, Texas

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Jazz at Lincoln Center

New York, New York

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Texas Performing Arts

Austin, Texas

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Texas Performing Arts at University of Texas at Austin

Austin, Texas

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The Grand Theater

Wausau, Wisconsin

Kansas City Symphony

Kansas City, Missouri

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The University of North Carolina at Chapel Hill

Chapel Hill, North Carolina

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Harvard University American Repertory Theater

USA - MA - Cambridge

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Harvard University American Repertory Theater

USA - MA - Cambridge

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Reilly Arts Center/Ocala Symphony Orchestra Logo
Reilly Arts Center/Ocala Symphony Orchestra

Ocala, Florida

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Michigan State University

East Lansing, Michigan

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University of California Los Angeles

Los Angeles, California

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Audience Services Manager
The Audience Services Manager, reporting to the Assistant Director, Sales and Customer Engagement, manages customer relationships, ensuring customer satisfaction, efficient and personalized service while maximizing ticket sales and donated income across multiple channels including telephone, email, social media, online chat, fax, and email.  This role is also responsible for maintaining a premiere level of customer service throughout multiple service channels.    Position Elements: Oversee Audience Services, Patron Services, and overflow phone services, including hiring, training, staffing, motivating, and managing sales teams Generate revenue through Audience Services from single ticket sales, subscription sales, special packa


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