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Chicago Public Media

Chicago, Illinois

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Bethesda, Maryland

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Patron Services Manager
Reporting to the Director of Communications, the Patron Services Manager is a valued member of the Philharmonic team, responsible for the management and implementation of patron growth and ticket sales initiatives that support the Philharmonic’s programs and mission. The Patron Services Manager is an integral part of the Philharmonic’s patron-centered mission and is an active thought partner, problem solver, and sounding board for new ideas. Ensure excellent customer experience as the principal contact for all Philharmonic ticketing functions, handling customer questions and resolving issues in a timely, friendly, and patron-centered manner Lead Philharmonic and venue staff as the primary front-of-house manager to create an orderly and welcoming lo


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