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Front of House Manager
Reporting to the Associate Director for Facilities, this position is responsible for all Front of House operations for Hopkins Center events. Direct reports include temporary employees, students and community volunteer usher workforce. Diplomacy and maintaining a high level of customer service are essential as this position balances the needs of the many on- and off-campus constituents, including patrons, institutional donors, alumni, students, faculty and staff, members and others. Front of House Management This role supervises the management of all public events including front of house set-ups in venues as required. The work includes planning and advancement of house arrangements as well as active awareness and troubleshooting during events. This
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