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Ticketing Sales & Customer Service Associate
ABOUT THE ROLE: The ticketing sales and service associate’s duties are focused on the day-to-day operations of Pacific Symphony’s patron services office. Primary responsibilities include maximizing sales by responding to incoming customer requests, fulfilling orders, and adding incremental revenue through up-sells and donation add-on requests. In addition, exceptional customer service will be provided to ensure a memorable experience for patrons. This role is a vital front-line position in our ticketing and customer service operations. PRIMARY RESPONSIBILITIES: Provides seating, pricing, concert, and general information about all Pacific Symphony events to subscribers, single ticket buyers, and inquiring pat
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