APAP believes that pay transparency is a critical step toward pay equity and benefits both the job seeker and the employer. For those reasons, we are now requiring that employers include a salary range in all new job postings.
Postings that are backfilled from another association’s career center may not include salary information.
Reporting to the Director of Facility Operations, this position is responsible for all Front of House operations for Hopkins Center events. Direct reports include temporary employees, students and community volunteer usher workforce. Diplomacy and maintaining a high level of customer service are essential as this position balances the needs of the many on- and off-campus constituents, including patrons, institutional donors, alumni, students, faculty and staff, members and others.
As strongly as we believe in the power of the arts to transform lives, we at the Hop commit to working against the inequalities that exist within our arts community and in our larger community. We remain steadfast in our determination to continue to work together for the betterment of all by directing our efforts and privilege toward justice and equality.
Front of House Management (60%)
This role supervises the management of all public events including front of house set-ups in venues as required. The work includes planning and advancement of house arrangements as well as active awareness and troubleshooting during events. This forward-facing position sets the tone for a welcoming environment for patrons including appropriate greeting and assistance, conflict de-escalation and resolution and ensuring comfort and safety. Monitors all accessibility, ADA, 504, life safety, building and fire codes for events and ensures special needs patrons are supported. Maintains the Hopkins Center database of record as well as prepares and provides events reports. With support from the Box Office and Company Management, this role manages the execution and reconciliation of merchandise sales.
Supervisory (30%)
Hires, trains, supervises and schedules the Hopkins Center House staff, including part time student House Managers, Ushers and Volunteers as well as part time non-student ushers and managers. Oversees volunteer usher relationships. Serves in a leadership role for the student workforce.
Financial Responsibilities (10%)
Prepares and submits all student and non-student payroll. May provide labor and event estimates as needed. Oversees the sale of merchandise and subsequent reconciliation.
- One to three years of administrative experience in an arts related setting; or the equivalent.
- One year of experience working on-site during live public events, providing access to patrons of all ages and abilities.
- Demonstrated management capability and proven organizational and interpersonal abilities.
- Ability to develop professional working relationships with students and volunteers
- Proficiency with Microsoft Office suite applications including Outlook, Word and Excel, and other current technologies.
- Should enjoy meeting the public and solving problems that may arise in public service.
- Commitment to working effectively as part of an equitable, anti-racist, anti-biased team and work environment. Related training is a plus.
- Irregular work schedule includes primarily nights and weekends with some late nights and early mornings.
- Ability to lift, carry and move objects such as boxes of programs and stanchions.
- Strong sense of initiative and the ability to work both independently and as part of a team.
- Be informed about and compliant with ADA and PCI policies.
Preferred:
- Strong interest and knowledge about the performing arts is preferred.
- Experience with NSCAN and Tessitura
- Comfortable with the Google Platform as well as other types of cloud-based collaboration spaces.
The Hop is a hub of performing arts and film for Dartmouth and its region, a laboratory for creative exploration, and an instigator of connections between various arts, the Dartmouth curriculum and the wider community. The Hop brings together visiting artists, resident artists, student ensembles and academic departments to produce or present work that represents diverse voices and artistic forms and speaks to important issues. It brings world-class artists to the region, presents timeless works, and incubates new performances.
Single text with icon inside. You will have to use html to move the icon around. Example view the dues for each membership category here
Recording of plenary sessions that is intended for broadcast or webcast requires prior arrangement and permission through APAP;
Advance scheduling is required for all filming during exhibit hours;
Advance scouting, without cameras, is required;
All camera crew personnel must wear press badges, and badges must be visible while on the exhibit floor;
All camera crews will be escorted by a representative of the Conference while on the exhibit floor;
A list of filming needs, indicating company name and booth number, must be approved by APAP in advance of any filming;
Permission must be granted by each exhibitor before any filming begins. Camera crews must provide release forms before filming;
If you ?need power, other than battery pack, advance arrangements are required and can be arranged by contacting Leah Frelinghuysen;
You will be responsible for any costs related to electrical needs;
Interviews for exhibitors in the EXPO Hall should be scheduled up to one week before the conference starts (January 10, 2020) and advance scheduling is required for all filming during exhibit hours
Press Contact: Leah Frelinghuysen Media Relations Consultant, APAP|NYC 2020 Association of Performing Arts Professionals leah@monarchyPR.com
Single Title
*Single Text Here* Please note the following details related to filming and camera crew access to the EXPO Hall. Advance attention to these requirements will make your visit more productive:
