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Guest Services Manager (Event Services Leader)
Job Summary Department Specific Responsibilities Responsible for ensuring the safety and well-being of visitors to the Auditorium by recruiting, hiring, and coordinating all Guest Services student and non-student staff, creating, and implementing training and incentive programs, and managing event planning and execution efforts for over 200 events per year. Serves as the chief guest services officer to over 250,000 guests annually. Responsible for ensuring all visitors receive exceptional service and the Auditorium is presenting the best possible image to its guests, clients, and performers. Responsible for recruiting, hiring, and staffing three Auditorium departments and actively supervises two full-time and over 60 part-time fro
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