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The Washington Hall Production Manager reports directly to the Assistant Director, Washington Hall within the Student Activities Office and is responsible for programmatic and A/V technical support needs of featured venues in Washington Hall (Mainstage Auditorium, Lab Theatre, etc.), as well as providing support to the Assistant Director to manage second-shift student center operations. This position also supports the Assistant Director, Washington Hall in facilities management and responsibilities for Stepan Center. The Production Manager is also responsible for the supervision of student staff who oversee and help to manage the events within Washington Hall and Stepan Center.
The Washington Hall Production Manager (WHPM) is a 12-month position with night and weekend responsibilities year round.
Essential Duties and Responsibilities:
Event and Facility Management:
The Washington Hall Production Manager (WHPM) assists in the planning of events in the venues and in the setup of necessary equipment for those events.
The WHPM also serves as the face of Washington Hall when overseeing events, interacting with students, faculty, staff, alumni, parents, and the public.
Supervise student employees:
The WHPM is responsible for the training and scheduling of student employees in building policies, customer service, hands on tasks, and all University and SAO policies and procedures.
Determine employee schedules, monitor schedules for accuracy and adequate supervision, adjust scheduling process based on area needs and budget, and oversee time edit processing and bi-weekly payroll approval.
Supervise a team of student employees in the operation of events and productions across both facilities.
The WHPM advises building users and student employees in the technical aspects needed for events such as lighting and audiovisual. The WHPM is responsible for training and supervising users and student employees on the safe operation of specialized performing arts equipment, shop tools and safe building practices.
Evaluate student employees’ knowledge, mechanics, and performance handling work responsibilities and provide feedback. Collaborates with the Assistant Director, Washington Hall on student supervisor and manager promotions.
Serve as a mentor and role model to student staff in relation to performance expectations, professional development, and student staff development/leadership.
Implement annual employee evaluations, including conducting and reviewing evaluations, identifying patterns, recommending merit raises, and suggesting changes to improve employment process and/or work productivity. Works closely with the Assistant Director, Washington Hall to recruit and hire students to work in the Washington Hall.
WHPM, in conjunction with the Assistant Director, Washington Hall, will grant access to student groups with storage in Washington Hall, using the key box system. WHPM maintains the electronic database for the system, entering user information, editing information, and deleting as necessary.
WHPM is responsible for the routine repair and maintenance of equipment and some facility infrastructure, maintains logs of major equipment repair and inspections, as well as inventories of equipment and supplies. The WHPM is responsible for the purchasing of perishable supplies and repair materials as needed to fulfill these duties. This position reports facility problems (plumbing leaks, electrical or door problems, etc.) to the Assistant Director, Washington Hall.
Student Development Team:
Participate as an integral member of a large, multifaceted Student Development team interacting daily with colleagues in the Gender Relations Center, Multicultural Student Programs and Services, Office of Student Enrichment, Office of Community Standards, RecSports, University Bands, Family Resource Center, and student media groups.
Candidates must possess a bachelor’s degree; preferred candidates will have a master’s degree, ideally in event management, technical design, communications, college student personnel, counseling, higher education or a related field.
The successful candidate will have 3-4 years of experience in facilities management or event management.
Qualifications include experience with technical aspects needed for events such as lighting and audiovisual, as well as exceptional verbal and written communication and interpersonal skills necessary to interact effectively with a diverse group that includes students, staff, faculty, parents, alumni, and the public.
Additional qualifications include possessing a general familiarity with personal computer and strong organizational skills.
The successful candidate will also possess a commitment to formulating educational opportunities, consistent with the mission of a Catholic University founded by the Congregation of Holy Cross.