Career Center

Position Summary

The banquet server is responsible for providing set up for events at the Faculty Club while providing outstanding service to all clients during both luncheon service and private events. This person assists with luncheons for the University, the President of the University, the Board of Trustees, the Rice Women's Club, club members, and guests. As part of the wait staff, they ensure the delivery of quality service in a productive manner and ensure that any customer concerns are addressed in a timely and professional manner. The banquet server maintains the correct appearance, cleanliness, and proper set-up of the dining rooms and checks the maintenance of all equipment in the dining room, and reports deficiencies.

Working hour expectations: Minimum Monday-Friday 7 am-3:30 pm, Weekly schedule will vary and will include working evenings and weekends. Must be available to work any shift required.

The ideal candidate has experience working in a team environment and two years of related experience preferably in a banquet environment. They should be comfortable working in a fast-paced environment and managing multiple tasks.

Requirements

• HS diploma or equivalent
• One year of related experience in food and event services
  • No substitution for education or experience allowed
• Skills Required
  • Certified Food Handler's Permit as issued by the City of Houston Health Department
  • Ability to work both independently and as part of a team
  • Ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive projects with multiple deadlines
  • Demonstrated creativity, problem-solving skills, taking initiative, judgment, and decision-making skills
  • Good communication and customer service skills
  • Well-organized and detail-oriented
  • Basic knowledge of Microsoft Office
  • Knowledge of food and beverage preparation, service standards, guest relations, and etiquette
  • Knowledge and experience using point of sales system

Essential Functions

• Inspects the appearance, cleanliness, and proper set-up of the dining rooms
• Regularly inspects all front and back-of-the-house service areas and equipment to ensure that sanitation, safety, energy management, preventive maintenance, and other standards for the department are met.
• Closes out all luncheon tickets, ensures all tickets are accounted for, and resolves any ticketing issues
• Works closely with Banquet Captains and Events Manager during special events ensuring all details are completed (layout, food, flowers, music, cake, etc.)
• Performs all other duties as assigned

Preferred Qualifications

• Experience as a bartender
• TABC seller-server license

Workplace Requirements - LIGHT - Exert up to 25 lbs. of force occasionally. Requires walking or standing up to 8 hours per day. Other physical requirements of the job include manual dexterity and the ability to see, hear, reach, climb, and balance.

The work environment is a commercial kitchen and includes exposure to temperature extremes. Work hazards include exposure to chemicals, wet floors, dangerous equipment (fryers, dough sheeter, tortilla machine, stoves, ovens, knives, slicers, etc.), and hot oil, steam, and water.

This position is considered essential during a campus emergency. The incumbent in this position is expected to report to campus, provide the essential services designated, and work under the overall direction of the Crisis Management Team for the duration of a campus emergency.

Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits

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Rice University is an Equal Opportunity Employer with commitment to diversity at all levels, and considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability or protected veteran status.