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The Grand Opera House in Wilmington, DE seeks a full-time Annual Fund Manager. This position reports to the Director of Development and is responsible for planning and implementing of the annual giving campaigns and strengthening donor relationships for the purpose of increasing financial support for The Grand, its diverse programming, multiple venues, and general operations.
The Annual Fund will include a variety of opportunities for individual giving including Friends of The Grand membership, contributions to The Gilliam Family Diversity Fund, tribute gifts, and matching gifts. The scope of work includes letter writing (solicitations and acknowledgements); content development for print materials, direct mail, e-mail, website, and social media; donor research, cultivation, stewardship (delivery of donor benefits), and overall relationship management. The Annual Fund Manager will have a clear understanding of The Grand brand, experiences, marketing, and fundraising opportunities.
Strategically plan and implement all aspects of The Grand’s Annual Fund campaigns to achieve fundraising goals
Manage membership programs for individual giving including acquisitions, renewals, and acknowledgments
Create donor benefits and events; ensure timely and accurate fulfillment; host The Ninth Muse donor lounge on show nights
Collaborate with Development Committee volunteers to identify prospects, design and implement cultivation plans, peer-to-peer solicitations, special appeals, and events
Maintain strong individual donor relationships and communications
Maintain accurate records in Tessitura, including donations, membership, ticketing, constituency coding, program listings, prospects, and more
Implement the use of “Plans” in Tessitura to track campaign progress
Analyze data and prepare reports to track progress and predict outcomes; adjust plans as needed
Work with Finance Department on policies and procedures to ensure accurate records for financial reconciliation
Provide support for fundraising events including The Grand Gala and The Grand Golf Classic
Exemplary work ethic, positive attitude, creative energy, and consistent follow through
Excellent organizational skills with the ability to balance and prioritize multiple projects on deadline
Exceptional customer service, writing/communication, and interpersonal skills
Must possess the ability to exercise discretion when dealing with sensitive donor information
Must bring collaborative spirit, consistent with The Grand’s core values
Strong computer skills with proficiency in Microsoft Office Suite
Experience with Donor Software management (Raisers Edge, Blackbaud, or Tessitura)
The Grand Opera House is a multi-disciplinary, multi-venue performing arts presenter in Wilmington, Delaware, the heart of the Northeast touring corridor. The organization manages three venues (two of which are historic) that are shared by four resident companies, as well as being aggressively rented to community groups and independent promoters. The Grand also stages some performances in other community venues, including outdoor spaces. The Grand serves an annual audience of over 120,000 with 80-100 performances and 200+ events each year. The dynamic organization is growth-oriented with ambitious plans for the future.