The Marketing Operations Coordinator provides operational support across the marketing department for single ticket, subscription, and digital campaigns. This position reports to the Marketing Manager (MM) and supports the Director of Marketing (DOM) on all Oregon Symphony marketing and outreach campaigns, coordinates execution of campaigns, and partners in vital community relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

1. Campaign coordination for advertising campaigns, including subscription, digital initiatives, paid social media and single ticket campaigns. Manages media insertion calendars, creative asset requests, ad trafficking and logistics around media orders. Works with Marketing Manager and Director of Marketing on strategic direction for creative.
2. Assists with creation of all campaign emails and direct mail campaigns, and orders patron address lists for deployment.
3. Works with DOM and MM to maintain and build community partnerships for reciprocal marketing opportunities, acquisition, audience diversity initiatives, audience growth, etc.
4. Proofreads in detail all marketing materials as needed and arranges for external distribution.
5. Generates analytic reports as-needed from Tessitura to support audience growth strategies and ticket sales.
6. Manages marketing displays (video and print) in the ticket office and in the hall, ensures that creative assets are ordered in time to meet deadlines and delivered to venue.
7. Attends digital advertising strategy meetings with external stakeholders and consultants. Views results and reporting on digital campaigns to discover key takeaways with MM.
8. Gathers, analyzes, and compares single ticket and subscription data from internal database.
9. Acts as liaison with Portland’5 House Manager, Oregon Symphony Front of House Manager, and Production staff to coordinate special events in the hall.
10. Works with DOM to coordinate communication and execution of subscriber Open Rehearsals.
11. Available to attend events at the hall or in the community, on weekends and evenings as needed. 
12. Attends meetings, as needed, on topics such as creative development, dynamic pricing, event planning, and campaign calendars; takes and distributes notes when required.