The Office of Reservations and Conferences is a three-person team within the Auxiliary Services Department at Wesleyan University. Customer service focused, this department works with all University constituents, the surrounding community as well as many visitors. Reporting to the Associate Director for Reservations and Conferences, the Assistant Director responsible for executing a broad range of events of varying complexity, communicating relevant policy and procedure to the office’s diverse constituents, and supporting users in the technical operation of the EMS and Master Calendar systems. Responsibilities include: Reservation Management:
Administration:
Other duties as assigned.
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Minimum Requirements Bachelor’s degree and at least four years of event related or similar work experience or an equivalent combination of education, training and experience. Prior experience with Event Management Systems (EMS) scheduling software including managing space requests that require needs such as catering, AV, staffing. Prior experience working with diagraming software. Prior experience working with theater (or similar) venue production teams. Experience with forecasting a budget and developing expenses versus income expectations. Prior experience in assisting with event logistics. Demonstrated ability to work independently and make autonomous decisions, set priorities, take initiative and manage multiple duties with minimal supervision. Ability to work effectively and flexibly with faculty, staff, students, and external clients in a fast-paced environment. Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds. Demonstrated ability to be an effective communicator. Strong organization skills. Prior experience in conducting research and benchmarking and preparing corresponding reports. Evening and weekend work will be required during peak times (e.g. Homecoming/Family weekend; Reunion/Commencement weekend). Preferred Requirements Experience with client relations and event contract management. Experience with venue management. |
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