The Event Supervisor is responsible for serving as the day-of event contact for all external events at the Media Arts Center and Academic Buildings.  In this role, the Event Supervisor oversees all aspects of externally-funded events, including ensuring that event set-ups and technical tests are completed, answering questions from clients, trouble-shooting problems, ensuring events begin and end according to contract stipulations, and enforcing Roxbury Community College rules and regulations.  The event supervisor is also responsible for completing post-event reports and accurately relaying time-overages and other accommodations to the College Events Manager for invoicing.  The event supervisor may be asked to oversee events at other RCC Buildings on an as-needed basis.

Essential Functions:

Event Operations

• Reviews event operational requirements (provided by Events Manager) prior to events
• Greets clients, answers questions and concerns
• Serves as liaison between client, technical support staff (lighting and sound technicians) and security
• Directly addresses client concerns, elevates those concerns, when necessary
• Confirms start time and end time for event support staff
• Carefully tracks times of client use against contracted times when necessary, relays details on overage charges to clients and sends overage times and other unexpected billables to Business Office
• Prior to leaving event:
• Completes comprehensive event report for College Events Manager
• Ensures building is empty/clear of client belongings

Other responsibilities:

• Serves as the primary RCC staff member for Media Arts Center and Academic Building events, accurately relays information on RCC policies & procedures, ensuring that the College is well and accurately represented.

The event supervisor may also be tasked with setting-up and breaking down RCC resource tables for community events at the Media Arts Center and Academic Buildings, providing photos/content from select events for digital marketing, and other duties as assigned.

• Associates Degree Preferred but not required
• 1-3 years event supervision experience
• Exceptional customer service skills
• Exceptional organizational and time management skills
• Proficiency with Microsoft Office
• Successful CORI and SORI background check
• The ability to lift 25 pounds, walk up and down stairs, and move tables/chairs
• Event experience at a theater, performance space or multi-use higher education facility preferred

This is contract position, with varying hours based on event bookings.

To be considered for this position, application should submit a resume and cover letter.

Supervision Received: Reports to the College Events Manager
Pay Rate: $30.00 per hour

The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all institutes of higher education to disclose campus policy statements and crime statistics. Our annual report is available at www.rcc.mass.edu/clery.