The College of Arts & Sciences (CAS) is one of the largest academic units on the UW Seattle campus, employing over 1400 tenure-track and research faculty, in 43 departments and centers, and generating an average $120 million dollars in sponsored research each year. CAS is comprised of 4 major divisions – Arts, Humanities, Social Science and Natural Science – whose cutting-edge research spans from malaria treatment to solar energy to human rights. CAS is home to diverse music, art, drama, dance, digital arts academic units and degrees, and runs one performance hall (Meany) and two major museums (Henry Art and Burke). CAS academic programs support more than 22,000 undergraduates and 2600 graduate students. The College occupies over 1 million square feet of space spread across campus and off-campus facilities in more than 50 buildings.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
The Burke Museum cares for and shares natural and cultural collections so all people can learn, be inspired, generate knowledge, feel joy, and heal. The Burke was founded in 1885 by the Young Naturalists, a group of curious teenagers inspired by seeing Seattle transform before their eyes. For 135 years, the museum has built upon this legacy, collecting objects that help us understand how the Northwest has grown and changed.
Totaling over 18 million objects, the Burke’s collections help sustain cultural traditions, enable groundbreaking scientific research, and advance timely conversations that matter to us all. The collections are records of our past and investments in our future. The Museum’s curators—faculty members at the University of Washington—grow collections in the anticipation of change: continued disruption to ecosystems, shifting cultural landscapes and advances in technology we have yet to imagine. Our work is collaborative; we partner with institutions, students, communities and people around the world to understand our past and create positive change in the future.
As both a University and State Museum, the Burke Museum is a public resource committed to building an inclusive environment that welcomes and values all people. We recognize that our history, from the founding to the present day, is built upon a colonial model of museums that consistently privileged collections, preservation, and research over cultural autonomy and community survival.
The Burke is committed to decolonization as a key institutional priority, and across the museum, we now work as facilitators and stewards, not as gatekeepers and sole authorities, in order to honor our mandate to truly be a museum for all.
In October 2019, the Burke opened a new building turning the work of a museum “inside-out” with visible labs, workrooms, collections storage, and an artist studio. Removing these barriers enables us to make the collections and work that happens here daily accessible to everyone. Every visit to the New Burke is different because every day brings new work. And because we’re doing this work right out in the open, everyone can experience it and join in.
The Burke Museum has an outstanding opportunity for an Education Programs Administrator to join their team.
POSITION PURPOSE Under the general supervision of the Director of Education, the Education Programs Administrator is responsible for overseeing efficient management of the Burke Museum Education department by coordinating and supporting various program operations, monitoring budgets, maintaining departmental records and supporting marketing and audience engagement efforts. The Education Programs Administrator works with the Director of Education, Assistant Directors and various Program Managers to develop and coordinate administrative procedures and policies for the Education office. This position serves as the primary point-of-contact between the Education Department and all program clients (i.e. teachers, parents and families, students, etc.) and museum staff.
The Burke Museum Education Department is committed to making the natural world and globally-influenced cultural heritage of Washington State accessible to all learners. We aim to foster and support empathy, curiosity, and a life-long love of learning. We encourage anyone from communities representing Black, Indigenous, and People of Color (BIPOC) to apply.
DUTIES AND RESPONSIBILITIES Budget 20%:
Monitor, purchase, and maintain general departmental supplies; perform monthly review of ProCard expenditures.
Support departmental management with monitoring quarterly and annual budgets and tracking and reconciling expenditures.
Invoicing and processing payments in QuickBooks and Authorize.net.
Administration & Evaluation 30%:s
Train staff as needed on program booking, registration and reporting processes; update and maintain manuals related to these business processes.
Be familiar with UW record retention policies and support department staff with ensuring proper record retention schedules are followed.
Provide exceptional customer service to all Education clients; act as main point of contact to process program booking requests and provide program information to clients and participants regarding program content, scheduling, costs, cost assistance, payment processing and policies; respond to external inquiries, concerns and complaints as a management representative; follow up with past due payments.
Work in collaboration with program managers to ensure adequate staff coverage and coordinate program scheduling; funnel client and internal Burke communications to appropriate education staff or Burke department when necessary; help facilitate transparent communication within the Education team.
Manage registration and affiliated administration for youth and family programs.
Maintain departmental data records and files; includes performing regular contact qualification in SalesForce client database.
Support Director of Education with scheduling, organizing meetings, and presentations.
Schedule and support set-up and tech needs for departmental meetings and events.
Manage departmental calendars and assist with internal resource booking of space and materials managed by the Education Department.
Analyze survey data and generate reports as needed to support timely review of program feedback, departmental decision-making, grant reporting, and budgeting; this includes reporting that summarizes program participation numbers, demographics, activities, impacts, revenue, cost assistance utilization, and other outcomes.
Organize and write annual year-in-review reports for the department.
Support staff in maintaining internal departmental policies, manuals, and training materials; assist in composing, editing and updating program support materials and evaluations.
Review marketing materials and website content to support successful promotion of programs and improve client experience.
Work with Communications Department staff to create, organize and maintain email lists for marketing.
Work with Communications and Education teams to coordinate education-related social posts, e-newsletters and other marketing opportunities to increase audience reach and engagement.
Work Director of Education and education staff to assist with department research and publications.
Be familiar with Child Online Privacy Protection Act (COPPA), UW privacy, and risk management policies as they pertain to the Burke’s education programming.
Observe all education programs in order to gain a thorough understanding of the work of Burke Education; serve as back-up Youth Authorized personnel for programs as needed.
Support day-of program operations as necessary.
Support department annual planning pertaining to strategic plan.
Uphold the institution’s commitment to decolonization, equitable, and inclusive practice.
Other duties as assigned.
Bachelor’s degree required.
Minimum three years of experience working in an office, cultural institution, or educational setting.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Outstanding customer service skills; exceptional professionalism in all correspondence.
Highly organized and excellent attention to detail.
Skilled in Microsoft Office 365.
Excellent communication skills, and the ability to work with multiple audiences.
Ability to establish priorities, meet deadlines, and handle multiple assignments concurrently.
High degree of flexibility, initiative, and ability to work both independently and in a team environment.
Availability during busy periods to monitor registrations and respond to urgent requests.
Satisfactorily completed two years of college work. Work and life experience in any field related to the job functions are valued equally to college coursework.
Familiarity with K-12 education programs and/or UW academic programs is a plus.
Experience with Quickbooks and SalesForce (or other CRM platform).
Understanding of equity, inclusion, and decolonization in museums, and experience fostering inclusive practice.
Familiarity with COPPA, UW privacy, record retention, and risk management policies.
CONDITIONS OF EMPLOYMENT
Ability to work fully onsite or hybrid in support of all duties; must be fully onsite during busy registration periods
Ability to work flexible hours, including some early mornings, evenings, weekends, and holidays.
Able to work in an environment visible to the public with visual and audible distractions.
Wear required credentials at all times and work attire/uniforms and name tags as required by position.
As able, may be occasionally asked to lift or move heavy objects to support program setup or Burke Box delivery to the loading dock.
Appointment to this position is contingent upon showing proof of vaccination attestation or receiving an approved exemption.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.