Classification: Full Time, Salaried, Non-Exempt (12 month)
Reports to: Director of Admission & Enrollment
The Enrollment Systems Manager is responsible for data management & reporting and system coordination. Responsibilities will include, but not limited to, creating/managing enrollment and funnel reports and related analytics, fulfillment of data requests from management and key stakeholders, coordinating systems troubleshooting and testing, admissions process review and updates and working with key Admissions partners to optimize the student enrollment experience. The Enrollment Systems Manager requires comfort in a fast-paced environment, proficiency with systems, and a willingness to engage in close collaboration with each admission counselor to support application processes. The Manager should be well-versed in admissions processes, and work to pay close attention/anticipate the needs of our students and families as they navigate the enrollment funnel.
Processing and Data Entry
Supervises the processing of inquiries, application data and the enrollment process
Maintain, manage and oversee the enrollment database system including processing prospects, inquiries and applications as well assisting in running weekly reports.
Support admissions counselors in securing necessary student credentials and updating candidate checklists to ensure data accuracy and correct status information.
Continually identifies, creates and leads implementation of solutions for EMR database clean-up and standardization.
Coordinates with Business Office and Registrar Offices to create, implement, and manage systems to facilitate family information updates.
Coordinates with Communications to implement and manage drip communications to ensure alignment where prospects are in the funnel
Provides customer service to prospect students and families by fielding inquiries.
Encourages and supports full utilization of EMR software among the Admissions staff by providing training. Establishes and implements written policies and procedures for management and use of EMR database.
Integration and Systems Coordination
Manages the enrollment database serving as the primary interface with IT and business offices to maximize efficiency and quality assurance.
Participate in scheduled meetings with technology partners to ensure Admission and Enrollment needs are aligned with IT priorities.
Manages all data and lists for the Admission & Enrollment office, from prospect to student admission.
Running weekly reports to follow the progress of applicants through the enrollment funnel.
Conduct data and record reconciliation at various stages from the online application to the admit.
Manage the data integrity and data standards within the Admission & Enrollment office.
Develops strategic reports and provides accurate analysis of admission and enrollment goals, historical information and other criteria to the Admissions staff as needed.
No job description can anticipate all responsibilities as such; there may be other assigned duties.
Database management experience is a top priority.
A bachelor’s degree. Work experience in computer systems and software. Experience in nonprofit, admissions or independent schools is preferred.
Proficiency using technology applications including Adobe, Word, Excel, PowerPoint.
Strong organizational skills; ability to prioritize work accordingly with minimal supervisory input; flexible and comfortable with changes; ability to meet deadlines with a proven track record of accuracy and excellent attention to detail.
Excellent communication skills (oral and written), and mathematical skills, as well as complete discretion with confidential information.
Strong interpersonal skills. Ability to build relationships with multiple constituencies.
Ability to provide superior customer service both internally to colleagues and externally to prospective families.
All prospective employees must be able to clear a fingerprint and background check and TB screening.
Our community welcomes and celebrates the diverse histories, experiences, and identities of each of its members, and we believe that shared experiences - formal and informal - within a diverse community foster authentic human relationships and growth.
Foxcroft School strongly encourages the use of COVID-19 vaccines to safeguard the health of our students in a boarding school program, our employees, our families, visitors, and the community at large.
Physical Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position an incumbent is required to regularly remain sedentary for long periods of time in meetings and while processing information and paper work both manually and on a computer.
The employee is required to stand; walk; use hands and arms to reach and hands to type and manipulate a computer keyboard and mouse. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Additionally, the incumbent must be able to converse in clear English both written and orally, over a telephone and in person. The employee is regularly required to listen, physically direct, and speak.
Occasionally, an incumbent may be required to lift up to 25 pounds, traverse uneven terrain and climb stairs while moving about campus, bend and stoop. Work hours may vary and include days, nights, and weekends. Employees may be required to drive a vehicle for student needs and/or on School business. The noise level in the work environment is usually moderately quiet; however, variations in noise level may occur when the employee attends school functions such as assemblies, school dances, and other events.