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Los Angeles or San Francisco (with a Hybrid Schedule)
Americaâs major classical stations KUSC Los Angeles and KDFC San Francisco are hiring for a Mid-Level Giving Officer to support its fundraising efforts. This is an opportunity to work with the countryâs most dynamic and successful classical stations, and to develop their growing brand.
USC Radio Groupâs mission is to make a positive impact on individuals and communities by championing the power of classical music. Our goal is to nurture a love of classical music for all, and we have an ambitious growth plan, including new on air, online and in-person engagement, to help achieve it.Â
USC Radio Group is the largest classical music public media service in the U.S. It includes two major classical stations. KUSC is located in downtown Los Angeles and serves communities throughout Southern California. KDFC is located in downtown San Francisco, serving the Bay area and other communities in Northern California. The stations are licensed to the University of Southern California, one of the leading research universities in the nation, with a respected commitment to classical music, arts and the community.
Reporting to the Director of Major Giving, the Mid-Level Giving Officer will be a key member of USC Radio Groupâs Development team. The focus of this position is to move identified donors of $1,000 to $2500 by strategically initiating, cultivating, soliciting, and stewarding relationships with individuals who currently support Classical California KDFC.
Responsibilities and Duties:
Responsible for developing a new fundraising program for mid-level giving ($1000 donors to giving $2500 annually) to ensure a robust pipeline for major giving.
Manage a caseload of 400 individuals annually
In conjunction with the Director of Major Giving and Director of Membership, create and execute a contact, marketing and communication plan for each tier of donors on the caseload that is focused on fulfilling the donorâs interests and passions develop strategies and create specialized, periodic communication materials such as quarterly communication pieces, requests for renewal, acknowledgments, and project reports, maintaining a strong model of touch points for program.
Serve as the primary point of contact in the development department for mid-level donors and prospects.
Create stewardship opportunities that provide continued engagement with individuals
Researches each donor through search engines to strength the database and provide detailed reports, as needed.
Analyze giving level trends and retention rates to maximize the success of renewal and upgrade strategies.
Tracks and analyzes results of communication vehicles and responses, adjusting activities where appropriate.
Assists with donor and community events, when needed.
Craft post event follow-up emails and surveys for guests.
Collaborate with the Membership Department to develop, implement and test strategies to grow and strengthen the donor pipeline.
Track important individual notes and communications in Salesforce to successfully track moves management.
Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.
Other essential duties as required.
Experience in developing and maintaining meaningful relationships with a wide variety of internal/external stakeholders.
Ability to self-manage, prioritize work assignments, and manage multiple deadlines.
Experience maintaining and interpreting donor reports.
Excellent planning, organizational and interpersonal skills.
Detail oriented with excellent written and oral communication skill.
Proficient in Microsoft Office.
Extensive experience in relations to customer service
Experience with CRM - Salesforce preferred
Minimum of 3 yearsâ experience in fundraising/development in the annual fund or major giving
Minimum Bachelorâs Degree
Combined experience/education as substitute for minimum education
What we offer:
Competitive Salary, commensurate with experience
Competitive benefit package
The annual base salary range for this position is $76,401.18 - $98,000.04. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidateâs work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum educationMinimum Experience: 1 yearMinimum Field of Expertise: Volunteer or support group administrative or management experience.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations.
As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.