The Director of Ticket Sales and Service is responsible for overseeing and supervising, ticket operations, sales, and tours. The incumbent will serve as a lead point of contact and liaison between various promoters, representatives, event managers, and staff members. The ideal candidate will have proven experience in ticketing, staff management, and customer service. Position is responsible for ensuring all operational components are functional including but not limited to setup, maintenance, and management of all ticketing events for Fox Theatre. This detailed oriented position requires excellent organizational skills, professional interaction with management personnel, vendors, clients of all levels. Must have an ability to work efficiently, accurately, effectively under pressure, and the ability to complete and prioritize tasks in a timely manner.
Knowledge of ticketing software (Paciolan preferred) and Microsoft Office Products, and Salesforce
Experience developing and implementing quality assurance programs and measurements
Demonstrated competencies in the areas of oral and written communications, customer service and business ethics are required
About The Fox Theatre-Atlanta
The Fox Theatre is one of Atlanta's premier venues for live entertainment, welcoming more than 250 performances a year in its 4,665-seat theatre. From rock concerts and Broadway productions to ballets, comedy, and movies, the historic venue attracts more than 500,000 visitors annually. The theatre also hosts over 100 annual private events like wedding receptions, trade shows, corporate meetings, and association functions in two fabulous ballrooms and outdoor terrace. The Fox’s premium Marquee Club presented by Lexus, is a 10,000 sq. ft, three-story luxury bar accessible to all Club Level ticket holders or annual members of the Fox Theatre. As a 501(c)(3) nonprofit arts organization, the Fox Theatre stands today as a fiercely protected landmark and a nationally acclaimed theatre. The Fox Theatre proudly acknowledges its partners for their generous support: Coca-Cola, Lexus, Georgian Terrace Hotel, Georgia Natural Gas, Atlanta Beverage-Yuengling, and Regions.
If you are friendly, outgoing, enthusiastic, highly motivated, and are seeking employment in an environment where you can impact the experience and help create everlasting memories for thousands of guests, the Fox Theatre mi...ght just be the place for you!
Take part in creating a grand sense of occasion and memorable experiences for thousands of guests by joining our team! Take a look at our current employment opportunities and be sure to check back often for the opportunity that is a perfect fit for you!
BACK TO TOP
APAP Job Bank is Just One of the Benefits.
Discover what else APAP has to offer!
The job you are trying to reach from was originally posted at APAP Job Bank.