Is responsible for oversight of the front-of-house, event management, and artist hospitality aspects of all Fine Arts Programming performances, events, and exhibits. Ensures partnership with the technical and production members in the department for all events.
Is the in person House Manager, or other leadership role including supervision of box office for many events and/or coordinates staff that will offer these roles.
Maintains and mediates the master calendar for Benedicta Arts Center (BAC) and Stephen B Humphrey (SBH) performance venues, event staffing, and proactive planning and coordinating of the space usage.
Oversees student employee budget, full departmental coordination, and department student employee policies.
Trains and maintains safe operating and emergency procedures; ensures compliance with all local and industry-wide rules and guides.
Oversees operations budgets (production, maintenance, hotel/hospitality, student work) for both short-term balancing as well as long term planning.
Managing the operational structure of the department in terms of resources used to support work flow, project management through software and hardware.
Conducts weekly meetings to review and evaluate recent events for quality purposes and proactively identify and plan for all components related to upcoming activities in FAP venues.
Ensures FAP's systems (ie. Audience experiences, facility policies, space guidelines) and access points include diversity, equity, inclusion, justice, and access.
Provides front of house & event leadership and supervision in person for many events, including nights and weekends.
Administers the contract process for artists, vendors, and rentals in coordination with the Department Coordinator.
Provides operations support for the galleries and CSB Permanent Art Collection.
Represents operations considerations as a collaborative part of the Fine Arts Programming leadership team in terms of strategic, artistic and departmental planning.
Liaison to Campus/Community Operations
Leads on scheduling and use of Fine Arts Buildings.
Coordinates with other campus leads, assures that all safety and accessibility issues are addressed in FAP venues.
Proactively plans, communicates, and mediates needs of academic fine art departments and performance venues. Acts as primary mediator on space usage, cross department coordination, and requests.
Offers leadership in high level multi faceted events, such as commencement, for Fine Arts Programming/campus.
Manages repairs and long-term improvements, including capitol acquisitions in the Stephen B Humphrey and Benedicta Arts Center.
Oversees hosting events (internal rentals) for other campus partners.
For on and off campus partners, offers leadership in relationships and details for all space rentals (pricing/policies/production/event services).
Leads on communications with internal (events and catering) and external vendors (hotel, transportation, insurance, etc.).
Is an active member of the CSB Campus Safety Committee as well as the CSB/SJU Fine Arts Safety Committee – manages the risk management plans as well as coordinates with business office on contracts and insurance documentation.
Provides active backup and/or support to operations team members as needed.
Serves as lead on Music Licensing / Copyright Management / Digital Asset Management
Fosters a culture focused on respect, communication and collaboration.
Bachelor's degree required
Direct experience in management and planning of events, preferably in the performing and visual arts field.
Demonstrated experience in management and supervision in a complex environment.
Practical experience with live events/front of house management.
Experience, ability and commitment to working with individuals and teams that are diverse in terms of race, gender-identity, sexual orientation, religion, ability, age, class and immigrant status.
Experience with artist and vendor contracts and riders, with special attention to copyright, legal, and technical components.
Excellent computer skills including room management software, advanced working knowledge of Microsoft Office 365 suite, especially Excel, or equivalent programming.
Financial experience, including purchasing and budget management.
Excellent interpersonal skills and the ability to work enthusiastically with a wide range of individuals to foster productive partnerships and relationships.
Keen analytical skills and systems thinker, with exceptional, low drama, problem solving skills.
Excellent ability to manage multiple priorities with the ability to multi-task , prioritize, and provide departmental organization.
Must be tenacious, flexible and possess a growth mindset.
Availability to work flexible hours including evenings and weekends
Experience and knowledge of technical production (Lighting / Sound / Staging / Rigging)
Experience working with box office setting and/or ticketing software.
An understanding of complex organizations, non-profit arts and higher ed experience beneficial
The College of Saint Benedict (CSB), a liberal arts college for women, and Saint John's University (SJU), a liberal arts college for men, are located in the central lakes area of Minnesota, surrounded by more than 3,000 acres of pristine forests, prairies, and lakes. The campuses are minutes away from St. Cloud, an increasingly diverse regional center with a population of over 100,000, and 70 miles from Minneapolis and St. Paul. Some CSB/SJU faculty and staff choose to reside locally, while others commute from the Twin Cities. Both St. Cloud and the Twin Cities offer a wide range of fine arts, cultural, dining, recreational, and sporting opportunities. CSB/SJU are Catholic colleges in the Benedictine tradition enlivened by values of community, hospitality, stewardship, and justice. The schools are dedicated to cultivating an equitable, inclusive community founded on respect for all persons. Students, staff and faculty from many diverse belief systems and backgrounds collectively bring a rich dimension to the academic, cultural, and religious experience at CSB/SJU. We welcome faculty who devote themselves with passion and integrity to their disciplines and to a transformative educat...ion of their students. With a total enrollment of approximately 3600 students, faculty members develop relationships with students in small classroom settings and have opportunities to work closely with students on research projects, experiential learning experiences, and study abroad programs. Recent initiatives to create a dynamic general education curriculum and to develop plans for a new teaching and learning center demonstrate strong institutional support for faculty development. CSB/SJU offer competitive salaries and a comprehensive benefits program.