Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s Office of Psychology invites applicants for the position of Office Assistant.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. The University offers more than 100 graduate and undergraduate programs in the sciences and mathematics, business and public management, arts and humanities, health sciences, education and social work, music, and interdisciplinary studies. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
The Psychology Department seeks to advance the discipline of Psychology as an area of scholarly, professional, and scientific endeavors in a diverse and inclusive environment. The department focus is to provide a high quality, liberal-arts education wherein students and faculty members exchange ideas stemming from a variety of viewpoints in an environment of mutual respect, collaboration, and equity.
The Office Assistant coordinates and delivers a full range of administrative and office management services for the chairperson and faculty of the Department of Psychology.
The ideal candidate will demonstrate excellent customer service skills, the ability to manage multiple priorities, and the ability to communicate effectively across a diverse population.
Receiving and announcing visitors.
Answering incoming calls.
Maintaining department email accounts and responding to routine inquiries.
Providing general office and special project support coordinated through the Department Chairperson or the Department Administrative Assistant.
Maintaining department website, bulletin boards, and signage.
Maintaining department mailroom, copier, printers, fax machine and supply cabinet.
Assisting Psychology Department faculty by serving as general contact and resource person.
Managing usage of Wayne Hall classrooms and general use laboratories and assisting with conference room scheduling.
Providing scheduling and calendar support for the Department Chairperson.
Supporting department enrollment management efforts through use of PeopleSoft and Navigate.
Processing communications within short timeframes and according to daily priorities.
Coordinating PSY100 (Introductory Psychology) and PSY120 (Multicultural Psychology) Research Pool participation through SONA software.
Assisting staff with the submission of travel expenses.
Processing FedEx and other shipping as needed.
Assisting with the oversight office supply inventory and ordering vendors as needed.
Assisting with department credit card.
Processing department work orders and equipment maintenance.
Assisting with submission, monitoring, and processing of all required purchasing requisitions and budget transfers from the CSM Dean’s office for the Faculty Development Budget.
Performing other related duties as assigned.
Six months as a Clerk 1 and educational development to the level of the eighth grade OR
Completion of a high school business curriculum OR
Any equivalent experience and/or training which provided the required knowledge and abilities.
Demonstrated proficiency in the use of Microsoft Office Suite including Outlook, Word, and Excel.
Required knowledge, skills, and abilities:
Proficiency in standard office procedures and practices.
Attention to detail and accuracy.
Excellent oral and written communication skills.
Ability to independently prioritize task completion and to adapt to changes in priorities or turn around as needed.
Ability to compose straightforward, informational correspondence and to carefully proofread one’s own and other’s written materials.
Strong organizational skills including creating and maintaining logical organization of electronic files and folders.
Ability to understand and follow oral and written instructions and to maintain accurate records/notes.
A willingness and ability to maintain confidentiality and follow all university requirements with respect to the handling of confidential student and personnel information is essential.
Maintain a professional demeanor and good working relationships with all department staff, students, and visitors.
Experience in an administrative or receptionist role.
Customer service experience.
Experience handling confidential information.
Excellent written communication skills.
Experience with higher education systems such as PeopleSoft, D2L, and BI.
Ask about the opportunity to work from home and alternate work schedules.
Applicants must successfully complete the interview process to be considered as a finalist.
Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
About West Chester University of Pennsylvania
West Chester University (WCU) of Pennsylvania is among the top regional comprehensive public universities in the nation, serving more than 17,500 students at the undergraduate and graduate levels with a national reputation for excellence, value, and student success. Founded in 1871 as an institute for teacher preparation, West Chester offers more than 118 undergraduate and 103 graduate programs in more than 50 fields of study. In addition to the main campus in West Chester, the University offers programs through its graduate center, the Philadelphia campus, and online. Five colleges and two schools comprise the University: Colleges of Arts and Humanities, Business and Public Management, Education and Social Work, Health Sciences, and the Sciences and Mathematics, as well as the School of Music, and the School of Interdisciplinary and Graduate Studies. Located in Chester County (25 miles from downtown Philadelphia) the area combines the best of enjoyable daily living with easy access to the full spectrum of country and city attractions. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.