The Orchestra Personnel and Operations Manager plays a critical cross-functional administrative role as the information gatherer, designed to work both intra- and inter-departmentally, ensuring organizational activities (rehearsals, concerts, tours, special events, etc.) operate seamlessly. They serve as the secondary contact with all musicians of the Cincinnati Symphony Orchestra (CSO), Production Staff and with the Music Director.
The Orchestra Personnel and Operations Manager must be an independent, fast-paced self-starter with exceptional communication and written skills and a proven track-record for simultaneously and effectively managing multiple projects according to their respective timelines while striving for the highest level of artistic excellence.
Assist the Director of Orchestra Personnel in organizing auditions and maintaining all applications and résumés, communicating the time and date of the auditions to external and internal candidates and the audition committee in a timely and accurate manner.
Assist in the creation, preparation and posting of musician rosters.
Manage mailbox and locker assignments as well as obtaining Orchestra musician ID’s.
Fulfill the duties of the Director of Orchestra Personnel in their absence including split orchestra services.
Attend orchestra services to record attendance, start/stop services and breaks, make appropriate announcements, handle questions/inquiries and ensure CBA compliance.
Assist on all Run-out, Regional Pops, and other services away from Music Hall. Represent management while riding the musician’s bus.
Provide assistance and/or coordinate initiatives that further the organizational DEI goals as well as support a respectful organizational culture.
Manage the hiring of all string substitute/replacement musicians. Engages extra musicians as assigned by the Director of Orchestra Personnel.
Manage the day to day operations of the orchestra personnel department in the absence of the Director of Orchestra Personnel.
Perform other duties as assigned.
Manages the assignment of Pops jackets and Pops shirts.
Assists Director of Operations in preparation of foreign and domestic tours. Compiles and distributes information packets as well as collects, verifies and coordinates returned information.
Work with the Digital Content Team on submitting/organizing AFM reporting obligations.
Distribution of schedules, memos, weekly orchestra announcements, and other official communication by e-mail and posting them on OPAS Online, the Orchestra Board, and to the Production Department.
Schedule department, musician and committee meetings and provides meeting minutes.
Complete various tasks, including but not limited to, concert wardrobe dry cleaning, meal runs, grocery and supply shopping, and office organization.
Coordinate the maintenance of company vehicles with department.
Assist Production Managers with AutoCAD stage plot preparation.
Execute cross-departmental projects as assigned.
Reports to: Director Orchestra Personnel
Supports: Production staff including Library, Operations, Learning, Community Engagement; CSO, Pops, May Festival musical leadership; Director of Operations; Director of Orchestra Personnel; Vice President of Orchestra and Production; and Musicians of the Cincinnati Symphony Orchestra.
1 to 2 years’ experience in orchestra personnel management, operations support, or the equivalent combination of education and experience.
Prior experience in music and the ability to read music is required.
Demonstrated critical thinking, problem solving and project planning skills.
High level of interpersonal skills to handle sensitive and confidential situations.
Computer proficiency including the ability to quickly learn and utilize new software applications; experience with OPAS a plus.
Detail oriented with experience multi-task and executing plans on time in a fast-paced environment.
Ability to work frequent nights and weekends.
Possess a valid U.S. drivers license and a good driving record.
About Cincinnati Symphony Orchestra and Cincinnati Pops
Comprised of the world’s finest musicians, the Cincinnati Symphony Orchestra aims to fulfill its mission: to seek and share inspiration. A cornerstone of the Cincinnati arts community, the CSO’s vision is to engage audiences and community better than any other orchestra in the world. The CSO, which also performs and records as the Cincinnati Pops Orchestra, presents over 100 concerts and events annually.
As one of the oldest symphony orchestras in the United States, the CSO has achieved international critical acclaim and an operating budget that consistently places it among America’s top 10 orchestras. An Andrew W. Mellon Foundation and National Endowment for the Arts grant recipient the CSO serves as an ambassador for Greater Cincinnati to the world through national and international tours and an extensive Grammy-winning recording catalog, with over 10 million recordings sold worldwide. The success of the CSO is predicated by its values: it is an orchestra determined for greatness and committed to experimentation that serves as Cincinnati’s ambassador to the world and remains devoted to the Cincinnati community.