| POSITION OVERVIEW:
Join Student Unions & Activities as an Event Services Coordinator and help us support our students, campus community and Event Services clients while you assist in managing the event operations for the organization and provide excellent customer service. Additionally, this position provides leadership and supervision to student staff while directly supervising approximately 8-9 students in the Event Services Office. This position will be working on campus with a typical work schedule of Monday through Friday from 10:00 AM - 6:30 PM. This is a temporary position and is expected to last up to one year with the possibility for continuation. The salary range is $41,000 - $48,000, depending upon qualifications. The Event Services Office coordinates logistical aspects of more than 7,000 annual bookings of conference and event spaces in Coffman Memorial Union including 11 conference rooms, the Great Hall (Capacity 1000), Theater (Capacity 400), and other large event spaces. The individual in this position reports to the Events and Operations Manager.
DUTIES AND RESPONSIBILITIES: Event Coordination (50%) Coordinate the delivery of conferences and events services of Coffman Memorial Union clients, including Registered Student Groups, SUA Student Events & Entertainment, University Departments, and Guests of the University Advise and consult with clients regarding policies and procedures, event planning and coordination and risk management; follow-up with colleagues and clients to evaluate the success of event Coordinate facilities event needs including: Room selection, furniture set up, and equipment Audio/Visual support with Audio/Visual Technicians Creation of room set-up diagrams using the diagramming software Visio Billing and other records pertaining to events, including food, alcohol, and film permits. Make adjustments to final invoice to reflect changes to reservation and resolve discrepancies
Manage difficult conversations around meeting the needs of multiple constituents, keeping the goals of SUA and the University, and the student experience in the forefront of all decisions Create, evaluate, and implement the daily event logistics, including room furniture setup and teardowns and room cleanliness in meeting rooms, large event spaces, and adjacent areas Assist in conducting furniture and equipment inventory review processes related to event spaces Prioritize accessibility and inclusion in digital and physical spaces and services Work with colleagues in Student Unions & Activities to offer programs, resources, and services to support an inclusive and diverse University community Coordinate with Student Activities staff regarding registered student group policy enforcement Innovate new initiatives and efficiencies to ensure high performing event coordination Other duties and special projects as assigned
Supervision (50%) Supervise and support 8-9 student Event Service Team employees Guide and coach students to respond to client and patron questions and needs Provide opportunities and assistance for students to develop leadership skills, organizational skills, communication practices, and experiences working on teams and with a diverse group of people Utilize inclusive practices to recruit, train, and retain student employees Develop, schedule, and monitor inclusive and equitable student employee training programs, manuals, and materials Appropriately communicate organization information through department meetings, one-on-one meetings, email, and regular interpersonal communication Create budget recommendations for Event Services staffing needs
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