Candidates are encouraged to apply by Monday, May 24, 2022
Since opening its doors in 1941, IU Auditorium has served as a university and community gathering place, hosting a diverse array of world-class artists, entertainers, musicians, and lecturers in its 3,200-seat theatre. As the leading performing arts organization in South Central Indiana in terms of quality, leadership, innovation, and overall guest satisfaction, IU Auditorium exists to create world-class arts and event experiences at Indiana University. In addition to the wide variety of arts and entertainment events, the Auditorium continues to serve as the community's gathering place, hosting a variety of university ceremonies, orientation programs, conferences, weddings, and special events.
We are excited to welcome into our Auditorium family a dynamic team member who can uphold our reputation of providing expert and professional service to our clients and guests.
Serves as lead coordinator for approximately 100 events occurring in the Auditorium lobby and its ancillary offsite venues.
Provides client tours
Serves as client/staff liaison.
Prepares license agreements, estimates, and billings.
Creates and distributes event planning documents and layouts.
Oversees successful implementation and evaluation of event plans.
Assists the Assistant Director for Events with the preparation of event planning documents, layouts, estimates, and billings for other events occurring at the Auditorium and its ancillary offsite venues.
Bachelor's degree in Arts Management, Business, Hospitality/Events/Tourism Management, or a related field.
2 years of experience in guest and client service
Combinations of related education and experience may be considered.
Excellent written and verbal communication skills.
Ability to maintain a high degree of professionalism and diplomacy.
Demonstrates time management, organizational, and prioritization skills.
Proven ability to represent IU in a professional and team-oriented manner.
Commitment to working with people from diverse backgrounds.
Ability to demonstrate a high commitment to quality.
Flexibility to work in a fast paced, dynamic environment, and able to work under stress while projecting a feeling of confidence and competence to others.
Demonstrates a high level of accuracy, even under pressure.
Ability to maintain confidential information. Demonstrated customer service skills.
Proficiency in Microsoft Office, Excel, and database applications and the ability to effectively use two-way radios and other event-related equipment.
Excellent collaboration and team-building skills.
Highly thorough and dependable.
Emphasizes pride in their work, fun in the workplace, and a positive approach to attaining and exceeding goals.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The role requires the ability to detect items in close proximity as well as far away. This position requires the ability to move quickly up to 5 miles during the course of a normal shift through crowds, travel to different floors of the building, and in all weather conditions.The person in this role must be able to perform the essential functions with or without an accommodation.
$15 per hour
Average of 29 hours per week
This job often requires working on evenings, weekends, and holidays.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page .
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at firstname.lastname@example.org or by visiting IUPD.
About Indiana University Purdue University Indianapolis
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.