Please read the full leadership brief here https://bit.ly/ArtisNaples
Artis—Naples is Southwest Florida’s home for the visual and performing arts, welcoming 300,000 guests per year, including 45,000 students. The Artis—Naples leadership are dedicated to evolving and innovating this multi-disciplinary and influential arts organization. With performances and art exhibitions that entertain, educate, challenge, and convene the diverse population of Southwest Florida’s residents and visitors, Artis—Naples persists in its mission to be a leader in the performing and visual arts.
As Artis—Naples continues to be purposeful about the ways audiences are engaged, the time is right to add the first Chief ExperienceOfficer (CXO) to the senior leadership team. The Chief Experience Officer will integrate the Artis—Naples patron experience with the day to day experience of staff and volunteers. The CXO will lead their departments with a demonstrable commitment to elevating the experience of belonging for every person on Artis—Naples’ staff and each visitor to the Artis—Naples campus.
The Chief Experience Officer will advocate for Artis—Naples’ core values, including diversity, equity, and inclusion, to be integrated throughout the policies, practices, and technology of a community-centric organization. Operating from the essential understanding that a positive and genuine staff experience influences outstanding customer experience, the CXO will play a strategic role in ensuring the person-centered operational systems of Artis—Naples effectively meet organizational goals as well as maximize employee and volunteer morale.
The CXO is a key driver of organizational culture, proactively influencing senior leadership, employees, volunteers, and patrons to co-create pathways of experience for an expanding community. The CXO is also a proven operations leader of multiple internal teams.
The successful Chief Experience Officer candidate will have at least 10 years of senior level leadership experience overseeing multidisciplinary operations in organizations whose mission is to provide top-tier service to customers and patrons. The CXO’s educational background should include a graduate degree in a field such as Human Resources, Business Operations, or Leadership Development. Ideally, the successful CXO will have experience in a multidisciplinary arts organization environment.
Additional Salary Information: Artis—Naples is offering a competitive salary and benefits package for the Chief Experience Officer role.
Artis—Naples is Southwest Florida’s home for the visual and performing arts, welcoming 300,000 guests per year, including 45,000 students.