Direct co-workers, provide guidance to ticket sellers at windows, and oversee the completion of related box office tasks.
Prepare performance statements, verify daily sales, and prepare bank depos
Assist Treasurer assuring timely fulfillment of special ticket orders, group contracts, setting and releasing of house seats, etc.
Check aspects of event setup in ticketing system.
Maintain highest standards of customer service.
SKILLS AND EXPERIENCE:
The candidate must have at least 3 years of box office/ sales/ customer service experience.
The candidate must have a proven strong customer service background.
The candidate must have excellent writing, communication, and problem-solving skills, and must be detail-oriented and well-organized.
The candidate must exhibit a professional demeanor – diplomacy and tact are essential.
Knowledge of computerized ticketing systems is a must, preferably with Ticketmaster and Archtics.
The candidate must possess the ability to work well under pressure.
HOURS: Varies with show activity
The Nederlander Organization and National Theatre Group are committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. The organization strives to ensure a welcoming work environment where everyone belongs and is valued, encouraged & respected for their unique contributions. We are focused on building a culture that acknowledges and values Diversity, Equity, and Inclusion. We are an equal opportunity employer and welcome all to apply.
To Apply: Interested candidates should submit resume and cover letter via email to firstname.lastname@example.org or mail to theatre address below. No phone calls, please.
Additional Salary Information: This is a union position with wages determined by the CBA
About National Theatre Group, LLC
Located on Pennsylvania Avenue near the White House, The National Theatre opened in 1835 and is the nation’s oldest venue still presenting touring Broadway.
Nederlander manages and programs the theatre, including the Broadway at The National series. The name “Nederlander” has been synonymous with great entertainment since 1912. Led by James L. Nederlander, President, Nederlander continues the tradition of operating historic theatres, as well as producing and presenting the best in theatrical entertainment and concert events. To learn more, please visit Nederlander.com.
The Broadway at The National series re-launched in 2012 with the world premiere of IF/THEN, starring Idina Menzel. Since then, other notable pre-Broadway world premieres include MEAN GIRLS (2017) and BEETLEJUICE (2018). Other significant recent presentations include the final tour stop of BLITHE SPIRIT starring Angela Lansbury, and the D.C. premieres of MOTOWN THE MUSICAL, AMERICAN IDIOT, FUN HOME, SOMETHING ROTTEN!, NEWSIES, WAITRESS, and more.
In addition, Broadway at The National has presented numerous special events and concerts, including Kacey Musgraves, Dave Koz, Bryan Adams, Bill Burr, Eddie Izzard, Savio...n Glover, ThePianoGuys, Amanda Palmer, and John Cameron Mitchell.
The Nederlander Organization and Broadway at The National support and champion the advancement of BIPOC artists, creative teams, audiences, and our employees. We are committed to a safe and inclusive space that reflects our community’s vibrant diversity and where everyone is welcomed.