Enrollment Management Operations Division of Enrollment Management University of Tennessee, Knoxville
The Office of Enrollment Management Operations at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Associate Director of Systems position. We are seeking candidates who can contribute in meaningful ways to the diversity and intercultural goals of the University. The University and Region UTK is the state's flagship, land-grant university. We are a Research 1 university with 11 colleges and more than 30,000 students. With new leadership at the system, university, and college levels, UTK is poised for dramatic positive change focused on solving some of the most audacious, pressing problems our country and world face today. The city of Knoxville is a hidden gem surrounded by eight gorgeous lakes, with a beautiful and walkable downtown, a diverse music scene including internationally recognized festivals, active neighborhoods, unique restaurants, and a robust offering of diverse cultural and outdoor activities. UTK is located within easy driving distance to the Great Smoky Mountains, Atlanta, Nashville, Asheville, Charlotte, Louisville and Cincinnati. It is only a day's drive to Memphis, Chicago, and Washington D.C. Knoxville and the surrounding counties have a population of more than 850,000 people.
The Division The Enrollment Management (EM) division comprises more than 170 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, University Registrar, EM Communications, and Research & Analytics. The Office of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience. The Position The primary purpose of this position is to serve as technical project leader/manager for the Division of Enrollment Management (EM) which includes Undergraduate Admissions, International Recruitment, Transfer Center, Financial Aid, Registrar, One Stop, Enrollment Research and Analytics, Enrollment Management Communications, EM Operations, and the Vice Provost's Office. This position's role is to supervise and maintain the division's repository of software applications and integrations through best practices and the appropriate staffing and management of a technical team. This position is also responsible for planning and coordinating the processes and activities related to the development, delivery, and integration of software programs, applications, and potential third-party solutions as required to meet the division and the greater University's goals and requirements. This position will oversee the security setup and management for Banner, Argos, and OnBase systems, which are used campus-wide, and utilize queries and SQL to assist with maintenance and changes to security/access. This position will need to provide proven communication and problem-solving skills to guide and assist the division on issues related to the design, development, and deployment of mission-critical information and software systems.
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