Box Office Manager for Database and Ticketing Systems

Reporting to the Visitor Services Manager, the Box Office Manager takes a lead role in configuration and management of the Tessitura CRM to support ticket selling, visitor communication and audience analysis. This position is responsible for building and maintaining live performances, talks, workshops and films, and work to increase efficiency, minimize errors and improve visitor experience. The position is also responsible for shared box office responsibilities, including processing orders, communicating with patrons and managing student ticket sellers during show shifts.