As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
University of Washington Recreation’s mission is to provide safe, accessible, and dynamic recreation experiences to engage students in growth and wellbeing.
Recreation has an outstanding opportunity for a Program Coordinator. The Program Coordinator, under the supervision of the Operations Manager, provides Fusion (Recreation Management Software) system support and customer service for UW Recreation. Primary tasks include assisting with department wide Fusion maintenance and data entry, troubleshooting Fusion issues, providing information to patrons, and processing membership sales and program registrations.
At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity, and justice for all. The incumbent must view themselves as part of not only UW Recreation, but also Student Life, UW campus(es), Seattle and the Northwest region, and the national stage of campus recreation – and promote the department accordingly.
RESPONSIBILITIES: The following represents a variety of the responsibilities assigned to the person in this position. The examples represent typical work, but are not intended to be inclusive of all duties required for this position:
Fusion System Support
Coordinate online and in-person IMA membership renewals, locker checkout, and program registration processes utilizing Fusion.
Assist managers with entering class and activity information into Fusion.
Work with facility scheduling and calendaring in Fusion.
Troubleshoot Fusion backend membership and registration issues.
Respond to inquiries made via phone, in person, or through email correspondence regarding department facilities, activities, programming, policies, and procedures, providing accurate and timely information.
Utilize Fusion to sell IMA memberships and day passes, register participants in classes and programs, and collect miscellaneous fees.
Enforce institutional and facility use rules and regulations (e.g., identification checks, shoe policy, music policy, etc.).
Resolve facility use conflicts (e.g., court reservation conflicts, patron use conflicts, etc.).
Assist with coordinating and monitoring special events/sports camps, including directing participant/spectators, activity area set-up/take down.
Implement department and university emergency procedures as directed, including IMA facility evacuation procedures.
Carry out both opening and closing routines for the IMA Building, ensuring the building is secure.
Under general supervision, regularly instruct the work of the student operations staff.
Maintain the department office supply inventory.
Place orders using various procurement methods, including eProcurement.
Monitor allocated supply budget.
Provide general office administrative support by updating staff name tags, maintain the staff contact sheet, distributing mail, etc.
Coordinate the facility schedules for Recreation programming and events.
Work with RSOs, ROTC, ICA, etc. to reserve Recreation spaces for events.
Complete the hourly wage (01-80) report semi-monthly.
Process invoices and/or Internal Sales Documents (ISDs) using university policies and procedures.
Maintain the valuable lost & found item log. Work with HUB to take items up quarterly for sale.
Coordinate the department’s key check-out system and maintain inventory, for both permanently assigned keys and temporarily assigned keys.
Monitor the department’s sports supply inventory. Update reports as needed.
Complete department reports as necessary, e.g. theft, incident, accident, monthly/quarterly reports, etc.
Complete facility inspection logs. Initiate appropriate action to correct facility activity space and equipment use safety problems (e.g., open or closed area). Recommend facility maintenance to be performed.
May be assigned to cover other areas within the facility or department as necessary. Serve as a Workday I-9 Coordinator. Verify new employee documents and complete the Workday I-9 form.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
REQUIREMENTS: High school graduation or equivalent.
ADDITIONAL REQUIREMENTS: Two years of experience in the program specialty or equivalent education/experience. Possess interpersonal skills to work effectively with a diverse group of students, faculty, staff, and colleagues.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
DESIRED: Bachelor’s degree preferred.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.
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