Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s Academic & Enterprise Systems invites applicants for the position of Business Analyst.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. The University offers more than 100 graduate and undergraduate programs in the sciences and mathematics, business and public management, arts and humanities, health sciences, education and social work, music, and interdisciplinary studies. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
Academic & Enterprise Systems is comprised of three teams that support the University: Business and Project Management, Application Development, and Senior Designer.
The Business Analyst works collaboratively with academic departments, service offices, colleges, and other university units to effectively assess business processes and system needs to improve the quality of services offered. This position is responsible for coordinating with their colleagues in Academic & Enterprise Systems (AES) on the maintenance and enhancement of the divisions business solutions that lie within the student information system, document management system, CRM, and other division technology.
The Business Analyst will have in-depth knowledge of the business processes related to AES; obtain and maintain a high level of functional expertise in the systems utilized by the university; and identify opportunities for improvement. This position is also responsible for the coordination of projects, including the development of initial specifications; development of functional documentation; solution testing and troubleshooting; and training of business owners on system solutions.
Minimum of 3 years of higher education experience
Demonstrated expert functional systems experience with systems such as student information systems, CRMs, document management systems, or other software solutions to support higher education functional areas
Demonstrated understanding of project management in higher education
Demonstrated experience working in student information systems such as PeopleSoft or Ellucian
Prior higher education Business Analyst experience
The salary range for this position is $66,358 to $75,837. Excellent benefits package including undergraduate tuition fee waiver for self and dependents. Consideration will be given for flexible work hours and location.
Applicants must successfully complete the interview process to be considered as a finalist.
Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
Internal Number: 22-77
About West Chester University
West Chester University (WCU) of Pennsylvania is among the top regional comprehensive public universities in the nation, serving more than 17,500 students at the undergraduate and graduate levels with a national reputation for excellence, value, and student success. Founded in 1871 as an institute for teacher preparation, West Chester offers more than 118 undergraduate and 103 graduate programs in more than 50 fields of study. In addition to the main campus in West Chester, the University offers programs through its graduate center, the Philadelphia campus, and online. Five colleges and two schools comprise the University: Colleges of Arts and Humanities, Business and Public Management, Education and Social Work, Health Sciences, and the Sciences and Mathematics, as well as the School of Music, and the School of Interdisciplinary and Graduate Studies. Located in Chester County (25 miles from downtown Philadelphia) the area combines the best of enjoyable daily living with easy access to the full spectrum of country and city attractions. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.