APAP believes that pay transparency is a critical step toward pay equity and benefits both the job seeker and the employer. For those reasons, we are now requiring that employers include a salary range in all new job postings.
Postings that are backfilled from another association’s career center may not include salary information.
The Patron/Audience Services Representative, reporting to the Audience and Patron Services Managers, provides direct telephone, letter, and electronic customer service for the public on a daily basis, serve as a sales and service agent to patrons of the Los Angeles Philharmonic Association, and enter customer feedback into the Tessitura Database. Position Elements: Assist with customer relations and resolve complex or difficult customer inquiries by phone, letter, live chat, and e-mail in a timely manner Assists in interpreting, adapting and applying policies, procedures, rules, and precedents in response to inquiries and complaints, as necessary Function as information and sales representative for all events related
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