The Association of Performing Arts Professionals (APAP) is looking for a dynamic, curious, creative and pragmatic IT Manager/Business System Analyst. In this role you will empower the APAP team to achieve their goals via technology. The successful candidate will be a player/coach who is results-oriented and comfortable in an organization that serves a diverse and complex constituency.
The IT Manager ensures smooth delivery of technology services to APAP staff and APAP members through a combination of direct action and vendor coordination. The successful candidate will be an effective communicator with outstanding written, verbal and interpersonal skills, and will be unflappable in the face of multiple priorities while managing projects to completion and on time.
As a Business Systems Analyst, the IT Manager provides vision and innovation that leverage new technologies, trends, and techniques to expand the capabilities of APAP to serve our membership in new ways.
Manage IT projects in collaboration with department leads
Manage technology vendor relationships
Develop and document IT policies and procedures
Collaborate with APAP’s outsourced CRM vendor, ProTech, to ensure smooth performance and timely enhancements of our data and configuration
Collaborate with APAP’s outsourced IT Management vendor, OSI, to manage staff hardware, Office365, and phone infrastructure.
Assist in the smooth operation and maintenance of all other technology tools in use at APAP including but not limited to Great Plains, Asana, Wordpress, Cvent, Swapcard, Zoom, and more.
Develop, acquire, or coordinate end-user documentation and training as needed for all technology tools in use.
Collaborates with OSI to track and manage APAP’s technology assets, and reports asset information to the Finance/Operations staff as needed
Attends the Annual Member Conference in New York each January to act as staff support for IT issues
Other duties as assigned.
The Association of Performing Arts Professionals offers outstanding benefits and a competitive salary commensurate with experience. Salary for this position is up to $55,510/year.
Interested applicants should email a cover letter outlining qualifications, resume, references and salary requirements for confidential consideration to email@example.com, or by July23, 2021.Please include “IT Manager/Business System Analyst” in the subject line. No phone calls please. Principals only.
Requirements/Skills, Knowledge and Abilities:
College degree with information technology training or equivalent experience in a technical support role or project management role.
Skills and Experience:
3-5 years of IT customer service experience
Project management experience
Good written communication skills
Wordpress administration and basic knowledge of HTML editing
Microsoft Dynamics and Office365 administration experience highly desirable
Broad technology experience, curiosity, and general savviness is a plus
Vendor management experience is a plus
Non-profit and/or association experience is a plus
Performing arts experience is a plus!
*Note: All duties and requirements stated above are the essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.
Telecommuting is allowed.
About The Association of Performing Arts Professionals
APAP, the Association of Performing Arts Professionals (formerly the Association of Performing Arts Presenters) is the national service, advocacy and membership organization for presenters of the performing arts. APAP is dedicated to developing and supporting a robust performing arts industry and the professionals who work within it. In addition to the annual APAP|NYC conference - the world's leading convening for the performing arts industry - APAP is the industry's leading community for networking and knowledge.
BACK TO TOP
APAP Job Bank and Career Center is Just One of the Benefits.
Discover what else APAP has to offer!
The job you are trying to reach from was originally posted at APAP Job Bank and Career Center.