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Segerstrom Center for the Arts
Costa Mesa, California
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Jay and Susie Gogue Performing Arts Center at Auburn University
Auburn, Alabama
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Wallis Annenberg Center for the Performing Arts
Beverly Hills, California
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Williamstown Theatre Festival
Williamstown, Massachusetts
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Patron Services Manager
JOB SUMMARY: Manages all activities related to box office and front of house operations, production support, and special event planning for theatrical spaces and events. Ensures superior customer service at all points of patron contact. Leads the box office staff by example, demonstrating a well-developed sales mindset that drives ticket sales and donations, and coaches box office staff to develop the same. JOB DUTIES: Manages all ticketing operations, including event management in the Spektrix ticketing system, group sales, donor and sponsor benefit fulfillment, and special ticket request fulfillment; generation of reports and lists; manages special registrations through Zoom and other web-based services as needed. Serves as primary Fro
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