Position Description: Reporting to the Manager, Learning & Research Technology Services and Support, the Learning & Research Technology Systems Administrator (LRTSA) develops and coordinates the implementation of Campus Library Instructional Computing Commons (CLICC) MacOS and Windows workstation configurations. The LRTSA develops and maintains systems that support instructional technology services in support of students, faculty and staff. In a continually evolving services environment, the LRTSA works in a team to find creative technology solutions and scale services and support for technology related to learning and research including specialty systems and applications in areas such as the East Asian Library, Library Special Collections, Music Library and Arts Library. In supporting large numbers of circulating shared-devices such as laptops and other instructional technology devices, the LRTSA configures and manages software and security and maintains systems to provide scalable support for these devices. Consults, maintains, trains on, and supports Windows, Mac and Chromebook operating systems in various instructional, presentation, and service spaces; supervises student staff working in CLICC and the Library Service desks in support of instructional technology systems and devices; assists in the use and configuration of device management systems; consults with teams of DIIT staff on purchases, configurations, and services related to the use of learning and research services technologies in the Library. The LRTSA serves as project manager or technical lead for projects that involve the development and/or deployment of learning and research applications, workstations, and systems including peripherals such as audio-visual devices, scanners, and printers.
The Learning & Research Technology Services and Support (LRTSS) team supports technology for staff, faculty and students within the UCLA Library. LRTSS provides instructional technology space management, audio/visual systems support, technology resources scheduling, desktop and laptop configurations, platforms, and training for the UCLA Library. The team helps manage the CLICC services such as laptop lending and computer classrooms support. The LRTSS team is part of the Digital Initiatives and Information Technology Operations and Services group (DIITOS) that is part of the larger Digital Initiatives and Information Technology (DIIT) within the Library.
Digital Initiatives and Information Technology (DIIT), a unit of approximately 40 people, is responsible for the systems development and operations for all of the Libraries at UCLA. Systems include both custom and licensed applications for both web and client server systems. The infrastructure includes approximately 1,000 workstations, 300 servers with over 2 petabytes of storage supporting applications used worldwide via the Internet. DIIT supports library staff and users by providing access to library technologies via the campus network infrastructure backbone. Supported technology resources include the integrated library system and online catalog; network connectivity including servers, storage, operating system and application server delivery; and programming and application development in support of digital and web based initiatives. Through collaborative efforts with all areas of UCLA's libraries, DIIT assists in the development and delivery of technologies for all types of electronic resources. DIIT is comprised of four teams: Operations and Services (including Core Operations, Development Support, Logistics, and Learning & Research Technology Services & Support), Library Web Services, the Digital Library Program, and Data Services. DIIT's staff members also work as collaborative partners with units in other areas of the library, and provide technology support for the major business systems used by the libraries.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation's top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.