SPACE SCHEDULING -Manage initial space requests, scheduling changes and cancellations for The Clarice managed venues,
according to The Clarice Scheduling Policy.
-Gather preliminary event information and assess availability of space.
-Ensure partners’ compliance with scheduling-related policies and assist in communication of those policies and procedures.
-Oversee any revision of policies.
- Facilitate the Event Support Meeting and Conflict Resolution Meeting.
-Address scheduling requests with thorough attention to detail and provide comprehensive follow up.
-Facilitate communication between Clarice Event Support Departments and Stakeholders.
-Keep scheduling systems up to date and appropriate stakeholders abreast of changes to events and event needs.
-Responsible for providing all scheduling reports to necessary parties.
-Assist with managing building openings and closings with Department of Public Safety, collaborating with The Clarice resident partners regarding their needs for building openings.
-Manage and collaborate with School of Music staff on the recital schedule sign-up dates, ongoing changes to recital and rehearsal times, recital fee structure, and other recital-related concerns.
-Oversee day-to-day support of the scheduling of Student Degree Recitals.
MANAGE SUITE OF INFORMATION SYSTEMS AND OFFICE SYSTEMS -Manage, create and update data and access for information systems (EMS and Podio)
-Oversee The Clarice’s Computer Replacement Cycle
-Oversee maintenance and inventory of all organizational sensitive and capital technology equipment.
-Oversee the maintenance of key inventory, card swipe and other related office systems as needed
SYSTEM ADMINISTRATION & TRAINING FOR STAKEHOLDERS -Serve as system administrator for existing organizational information systems (Google Drive and Box)
-Train new staff on organizational systems as part of their onboarding.
-Retrain staff on the use of new and/or existing systems on a regular and/or specific use case basis.
-Serve as the Clarice staff liaison to ARHU computing support and Division of IT on systems.
-Liaise with system vendors on support, billing and updates.
SUPERVISION -Supervise Graduate Assistant and Contingent Employees (Scheduling Assistant and Systems Assistant)
-Provide backup support as needed
Minimum: -Bachelor’s Degree
-Minimum of 3-5 years of experience with information systems, relational databases and software development, project, event management, and/or venue scheduling responsibilities.
-Experience in the performing arts or related field
-Working knowledge of and experience with system administration and Microsoft Excel
-Experience organizing and deploying resources for and managing multiple simultaneous projects
-Experience with EMS (Event Management Systems) software or related scheduling software
-Experience with Podio software or similar customer relation management software
-Project management skills
About The Clarice Smith Performing Arts Center
Founded in 1856, University of Maryland, College Park is the flagship institution in the University System of Maryland. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.