The North Carolina Museum of Art (NCMA), with its 164-acre site, is located in Raleigh, North Carolina. The Museum is a division of the state government agency North Carolina Department of Natural and Cultural Resources. The Museum invites interactions among diverse communities, fosters collaborative partnerships, and seeks to activate the creative potential in everyone.
The outdoor NCMA Amphitheater (a 2,800-seat venue) is situated in the heart of the Museum’s park. The Amphitheater functions as an arena for outdoor concerts and other artistic performances. Some headliners over the last few years include: Sheryl Crow, Wilco, The Violent Femmes, Tegan and Sara, Angelique Kidjo, Lyle Lovett, Jason Isbell, Rhiannon Giddens, Lake Street Dive, Kishi Bashi, Jake Shimabukuro, Brandi Carlile, Gary Clark, Jr., Kaleo, and Father John Misty.
The Museum is currently searching for the full-time position of Assistant General Manager of the NCMA Amphitheater. The Assistant General Manager of the NCMA Amphitheater and Outdoor Concerts supports the development and execution of an annual budget and manages administrative tasks associated with the NCMA Outdoor Amphitheater and Concerts. Additionally, this position assists with the coordination, production, and presentation of all programming created by the department. The NCMA’s summer concert series normally features between 10-17 concert productions from May through September plus some special projects and community partnerships.
Description of Work
Duties include but are not limited to:
Supports development and execution of annual budget for the department in partnership with the departmental director and other program stakeholders.
Pays and tracks all expenses in a timely manner.
Processes and manages performer and other program-related contracts with support of program staff and stakeholders.
Manages concert advance with performer agents and managers for hospitality, band and crew spaces, transportation, merchandise sales, accommodations, runners, box office and settlement process. Some duties split, as necessary, with department director who advances all facilities and tech production needs.
Arranges and coordinates transportation, lodging, merch sales, and hospitality, and production spaces for performers.
Maintains production software, databases, and prepares financial reports for program director.
Recruits and manages summer intern, merch sellers (when applicable), and concert assistants and runners.
Remains fully knowledgeable of, fulfills, and manages contractual obligations specific to each concert production. This includes everything from security needs, bus stocking, catering and dietary restrictions, grocery shopping, space reservations and set-up, box office reporting and settlement procedures, show advance, payment procedures, to all run-of-show needs.
Coordinates and communicates concert production schedules and works in partnership with program director on show days to execute events, final payments, and settlements.
Conducts talent and booking research as requested by program director.
Coordinates program announcements, ticket sale launch, and promotions with artist agents and with the NCMA marketing team, box office team, and membership team. Performs other communications responsibilities as needed.
Assists director with coordination and maintenance of community partnerships and outreach/in-reach efforts.
Assists director with other administrative, coordinative, some box office tracking and reporting, and customer service-related tasks as needed.
Assists department director and volunteer coordinator with annual volunteer training sessions.
Knowledge, Skills, and Abilities Required for Position
The position requires substantial prior experience in the entertainment industry and concert promotion and production. The position must be able to exercise a high degree of planning and administrative competency, including financial and budget management; must command excellent verbal and writing skills, extensive facility with computers, and be an effective negotiator and motivator of people. He/She must possess a comprehensive knowledge of a broad range of music. A deep working knowledge of complex technical systems, such as sound and lighting and film projection, is not required, but he/she must have enough familiarity with these systems to help program director ensure that contractors and operators are using the equipment professionally and that all systems are kept in good working order.
Maturity, integrity, and a focus on the success of the program and agency.
Strong communications and analytical skills.
Diplomacy and ability to cooperate with varied personalities.
Knowledge of current musical artists.
Flexibility, even temperament, and patience when under pressure.
Ability to change priorities with ease when necessary and ability to shift from working autonomously to working collaboratively.
Ability and willingness to work irregular and long hours including weekends, nights, and some holidays.
Reliable transportation, good driving record, and ability to navigate the local area. Some rental van driving required.
A strong desire to continually improve programming and to appeal to new audiences in a genuinely thoughtful and welcoming way.
Honesty and willingness to openly admit and grow from mistakes.
Self-direction and common sense. Anticipates needs, asks questions when additional clarity is needed, communicates maturely and professionally.
Bachelor’s degree required, preferably in business administration, theater/performance, folklore or ethnomusicology, or related field. Minimum five years related experience in event production and administrative work, including budget management.
Additional Salary Information: Salary and Benefits:
Salary up to $54,750.
State of North Carolina employees have the opportunity to participate in a compelling array of benefits. Benefits include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. To find out about these, and other programs, please visit the Employee Benefits page: https://oshr.nc.gov/state-employee-resources/benefits
Internal Number: 65026878
About North Carolina Museum of Art
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