Job Purpose: The Ticketing Services Supervisor serves the ticketing needs for academic and presenting events in theatre, dance and music. Position involves oral and written communication regarding the ticket sales and customer service of events with individuals and organizations using and visiting the facility. Provides additional front of house support during events if needed.
EEO Statement: Gonzaga University is a Jesuit, Catholic, humanistic institution, and is therefore interested in candidates who will contribute to its distinctive mission. Gonzaga University is a committed EEO/AA employer and diversity candidates are encouraged to apply. All qualified applicants will receive consideration for employment without regard to their disability status and/or protected veteran status.
For a complete job description, or to apply, please go to https://gonzaga.peopleadmin.com/
1. Bachelor’s Degree and relevant program experience. 2. Minimum 3 years of ticketing management experience using computerized ticketing software for a variety of events or related experience. 3. Significant cash handling and reconciliation experience 4. Familiarity with retail sales, including cash, credit and check transactions 5. Previous supervisory experience managing a staff of three or more employees 6. Ability to coordinate multiple projects in several different venues, prioritize tasks and work within tight deadlines and budgets 7. Excellent and proven organizational, verbal, written and interpersonal communication skills; ability to effectively interact and collaborate with team members, clients, university departments and personnel. 8. Ability to work weekends, holidays and/or evenings when needed. 9. Performs other related work as required.
Internal Number: S1104P
About Gonzaga University
At Gonzaga we don’t just state our mission. We live it every day as a Catholic, Jesuit, and humanistic University. It is the reason we exist and the foundation for our purpose: educating students for lives of leadership and service. From students to faculty and staff members, everyone here knows what we stand for – and they know how valuable our mission is to the success of our institution.
Our competitive benefit packages are part of Gonzaga’s commitment to care for the whole person. Packages include medical, dental, vision, life insurance, disability insurance, flexible spending accounts, retirement, tuition benefits, and other University-provided benefits.
We also provide numerous resources which help bring balance to the complexities of work and personal life through our work/life and wellness programs.
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