An exciting opportunity to work in a beautifully restored historic theater. As Box Office Manager you will be responsible for all aspects of the Box Office, Front of House and Event Operations.
Show Builds - communicate with promoter, production and Ticketmaster personnel to ensure an accurate ticket build for all events.
Daily Box Office - Manage the day to day operations for all Ticketmaster and special events.
Customer Service - Handle all customer service situations, emails and calls. Monitor and manage event timing and changes.
Staffing - Supervise a staff of 15-20 people, recruit, hire, train and schedule part time staff to ensure superior guest experience and service.
Promoter Coordination - Interact with and fulfill all tour/promoter requests, including settlement documents and accounting.
Day of Show - Oversee box office and all House operations during performances
Strong experience with Ticket Master, Classic Host and tm One platforms
2-5 years leadership and management experience
About Strand Events
Strand Events is the operator of the beautifully restored Flagstar Strand Theatre in the heart of Oakland County, MI. Our mission is to maintain a historical community asset while providing entertainment and educational enrichment along with a strong community partnership. We serve a diverse audience by providing a broad variety of entertainment experiences of the highest artistic quality.