Join a fun and fast-paced top New England arts and culture organization as the Membership Manager at The Music Hall in beautiful historic Portsmouth, New Hampshire on the Seacoast. The award-winning not for profit Music Hall has two venues, over 4,000 membership households, and attracts audiences of 120,000 annually. With a budget of nearly $6M and an accomplished professional staff, the Membership Manager will be part of a growing organization and a great team. The Membership Manager plays a significant role within a dynamic cross sales team that is inclusive of box office, marketing, and development. This individual will be responsible for helping to achieve and manage over $900,000 in annual gifts.
Annual Giving (includes individual giving and investments by members at all levels) - Participate in setting, tracking, and achieving the budget line alongside the Director of Institutional Advancement (DIA).
Manage the organization’s annual fund, which includes outreach-driven appeals, processing and acknowledging gifts, and tracking and reporting on budget goals
Manage the Major Gifts Committee - Schedule meetings, prepare agendas with DIA, and provide weekly updates to committee members. Cultivate relationships among members and other vital “influencers” that assist in accomplishing objectives.
Patron Manager - Serve in leadership capacity to identify and create customer journey engagements and continually work to improve reporting efficiencies. Record and maintain accurate data and effectively use reporting tools.
Aid in the cultivation process and serve as a strong liaison to membership community. Oversee the correspondence and supporting materials for members at each level. Process, acknowledge, track, and report on all membership gifts for weekly review with DIA.
Manage and maintain calendars, manage the planning and logistics, manage invitations, and participate as needed in events such as Clubs, Stakeholder Access and Parties, and Writers on a New England Stage.
This is a full-time exempt position with a complete benefit package including generous time-off policies, health, dental, vision, and 401K.
Please send cover letter and resume to Jessica Griffin, Executive Assistant: firstname.lastname@example.org
Great customer service, relationship, and communication skills.
Strong technology skills.
Ability to analyze data.
Attention to detail and experience with donor software necessary, experience with PatronManager (a Salesforce product) strongly preferred.
Bachelor’s degree required.
Must be able to work evening and weekend events as needed.
A strong connection to arts and culture preferred.
About The Music Hall
The Music Hall is a performing arts center featuring curated entertainment from around the world in two theaters in its downtown Portsmouth, New Hampshire campus - one, a landmark 1878 Victorian theater, designated an American Treasure for the Arts by the US Senate, the other the intimate Music Hall Loft around the corner, recently named “best performing arts venue” by Yankee Magazine and the recipient of the NH AIA award for design excellence. Acclaimed signature series bring top authors and artists to both stages, while HD broadcasts and independent film fill both screens. A radio show broadcast on NH Public Radio originates here. This dynamic arts center urges patrons to Explore + Learn via master classes, post film panel discussions, and matinees for children. An anchor cultural organization in this historic working seaport, The Music Hall is one of downtown Portsmouth’s biggest employers and largest contributors to the regional economy. The Music Hall is 501c3 nonprofit managed by a professional staff with the assistance of a volunteer board. Though global in the scope of its artists and programs, The Music Hall operates independently with the support of 3,000 members, 300 bu...siness supporters and 58 community partners. The Music Hall is the region’s center for the performing arts, literature and education…easy to get to, impossible to forget.
An American Treasure celebrating 135 years.